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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,022
value
12,545
shipping
12,535
quality
12,529
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Found what I wanted quickly
May 2, 2022
Updated review

Found what I wanted quickly. Ordered it with a minimum number of clicks.

Date of experience: May 2, 2022

Ordered an ebook
February 11, 2022
Previous review

Ordered an ebook. Needed to order more books, didn't see a link to Continue Shopping.

Date of experience: February 11, 2022

Well-organized checkout procedure for ebooks
February 11, 2022
Previous review

Well-organized checkout procedure for ebooks. Haven't finished shopping yet.

Date of experience: February 11, 2022
Kansas
1 review
0 helpful votes
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Love shopping on your site, have done so since college but never created an account.

Date of experience: May 2, 2022
Oklahoma
1 review
0 helpful votes
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I signed up for a $5 off coupon and the coupon was not sent. I placed my order without receiving the benefit of the coupon. Also, I find it ridiculous that 3 of my books came from the same location and yet the shipping was still over $11. Shipping should change according to the size order that is coming from one location, especially since shipping is so low on books. I feel that the current setup is somewhat of a scam for your customers.

Date of experience: May 2, 2022
Colorado
1 review
0 helpful votes
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So far it is ok
May 2, 2022

So far it is ok. Need so see the condition of the book is and how long it takes to get here.

Date of experience: May 2, 2022
California
1 review
0 helpful votes
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This was an easy and quick method of purchasing the book.
Thank You!

Date of experience: May 2, 2022
Australia
1 review
0 helpful votes
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Thank you Alibris for serving me well all these years!

Date of experience: May 2, 2022
Virginia
1 review
0 helpful votes
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The "Fetch" option was so helpful for a book I've been searching for. As always, it was super easy to purchase!

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
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Easy so far, but I hope the dealer reads my contact question before completing.

Date of experience: May 2, 2022
Virginia
1 review
0 helpful votes
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Always have the book(s) I'm looking for, usually at amazingly low prices. And *FAST* one-click checkout!

Date of experience: May 2, 2022

Just love Alibris
March 6, 2022
Previous review

Just love Alibris. Can *always* find what I am looking for!

Date of experience: March 6, 2022

Love alibris
January 23, 2022
Previous review

Love alibris - my go to place for books!

Date of experience: January 23, 2022

Just love Alibris!
January 16, 2022
Previous review

Just love Alibris!

Date of experience: January 16, 2022
Pennsylvania
1 review
0 helpful votes
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So excited they found a rare copy of a book that a friend that has passed away wrote

Date of experience: May 2, 2022
Maryland
1 review
0 helpful votes
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Easy to shop here & have received one purchase, it was as claimed for condition. Happy with the results.

Date of experience: May 1, 2022
South Carolina
1 review
0 helpful votes
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I like the guest shopping area
May 2, 2022

I like the guest shopping area. A person can shop without having to be a ember and sign in. Convenient & the price was good also.

Date of experience: May 1, 2022
Nevada
1 review
0 helpful votes
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I had 3 books in my cart and there was a server error and I never found those books again. I went back to your website multiple times today to find the books I had put in my cart but they did not show up.

I finally gave up and started a new cart.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2022
Wisconsin
1 review
0 helpful votes
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Reasonably good but spent a lot of time finding books I wanted and got called away for a couple hours. My cart was empty only bought 1/2 of what I was after because I don't have the time to go back through

Date of experience: May 1, 2022
Arizona
2 reviews
0 helpful votes
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Finding the books is no problem but the ability to use coupons stink. Too many rules making it very difficult to take advantage of them. It should be 5% or 10% across the board. No stipulations

Date of experience: May 1, 2022

Wish shipping was cheaper
April 18, 2022
Previous review

Wish shipping was cheaper

Date of experience: April 18, 2022
Missouri
1 review
0 helpful votes
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Very easy to use your service
May 1, 2022

Very easy to use your service. Thank you and Father God loves you!

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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It is always so easy and pleasurable to buy books on this site.

Date of experience: May 1, 2022

Always awesome!
October 17, 2021
Previous review

Always awesome! I know I can count on you for reasonable prices and good books.

Date of experience: October 17, 2021
Ohio
1 review
0 helpful votes
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Large selection from which to choose, competitive prices at times, quick service. Recommended.

Date of experience: May 1, 2022
Vermont
1 review
0 helpful votes
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Checkout very clunky and confusing
May 31, 2022
Updated review

Checkout very clunky and confusing. It made a mess of things with previous order

Date of experience: May 1, 2022

Good site design
April 12, 2022
Previous review

Good site design. Easy purchase

Date of experience: April 12, 2022
Massachusetts
1 review
0 helpful votes
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Now we will see when I receive the book. Ask me again later for more info.

Date of experience: May 1, 2022