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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Found what I wanted quickly. Ordered it with a minimum number of clicks.
Ordered an ebook. Needed to order more books, didn't see a link to Continue Shopping.
Well-organized checkout procedure for ebooks. Haven't finished shopping yet.
Love shopping on your site, have done so since college but never created an account.
I signed up for a $5 off coupon and the coupon was not sent. I placed my order without receiving the benefit of the coupon. Also, I find it ridiculous that 3 of my books came from the same location and yet the shipping was still over $11. Shipping should change according to the size order that is coming from one location, especially since shipping is so low on books. I feel that the current setup is somewhat of a scam for your customers.
So far it is ok. Need so see the condition of the book is and how long it takes to get here.
Thank you Alibris for serving me well all these years!
The "Fetch" option was so helpful for a book I've been searching for. As always, it was super easy to purchase!
Easy so far, but I hope the dealer reads my contact question before completing.
Always have the book(s) I'm looking for, usually at amazingly low prices. And *FAST* one-click checkout!
Just love Alibris. Can *always* find what I am looking for!
So excited they found a rare copy of a book that a friend that has passed away wrote
I like the guest shopping area. A person can shop without having to be a ember and sign in. Convenient & the price was good also.
I had 3 books in my cart and there was a server error and I never found those books again. I went back to your website multiple times today to find the books I had put in my cart but they did not show up.
I finally gave up and started a new cart.
Reasonably good but spent a lot of time finding books I wanted and got called away for a couple hours. My cart was empty only bought 1/2 of what I was after because I don't have the time to go back through
Finding the books is no problem but the ability to use coupons stink. Too many rules making it very difficult to take advantage of them. It should be 5% or 10% across the board. No stipulations
Very easy to use your service. Thank you and Father God loves you!
It is always so easy and pleasurable to buy books on this site.
Always awesome! I know I can count on you for reasonable prices and good books.
Large selection from which to choose, competitive prices at times, quick service. Recommended.
Checkout very clunky and confusing. It made a mess of things with previous order
Now we will see when I receive the book. Ask me again later for more info.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

