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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Easy search and easy pay. Hopefully book will be a condition as noted.
Very good. Looking forward in doing more business with you.
I am a new customer. I was glad I could correct my order when I ordered 3 items accidently when I only wanted one. I will definitely use your service again.
Super cheap books great selection will be buying more
Your shipping charges are getting to high. I'm having to cut back my ordering. Ebay has lower shipping coast.
I'm finding many cds that I've been looking for at very reasonable prices. You have a great site. "LET'S GO BRANDON"
The book I wanted to add was in my que. That made it easy.
Shipping is so variable. 3-12 days.
Otherwise, fine.
Shipping is a little high. Some other places charge $3.49.
Easy & great pricing. Hopefully delivery will be as good.
Quick and easy ordering system. Reasonable prices and shipping costs. Well Done Alibris.
AS always you are my one and only source for books. Love Alibris Books!
I have been shopping at Alibris books for a long time. I love Alibris books and tell everyone about you!
You pre printed the shipping address. With many other vendors, you have to type in, all of that info, a second time.
Excellent quality selection. Acknowledge detail receipt activity. Wonderful selection on items.
Great seller gave detail about purchase conditions. Highlights/ noted indentations. Unique search I found site
Blessed u are
Randnette
I'd have rated you 5, but recently i've had several orders cancelled bc the book is no longer available
This site is great. Always the lowest prices, easy to use, and can almost always find what I'm looking for!
Great site. Almost always cheaper with shipping than Amazon.
Nice selection of books for the title I wanted. Price was excellent.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

