On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very fast and easy. I liked that I could seamlessly check out my books and create an account for future purchases
Great deals! Book conditions are accurately described. My go to place whenever I want a book!
Items were easy to locate. I do wish there was a "continue shopping" icon.
I cannot find these 3 books anywhere else and I work in a book store and have Amazon prime so this was really nice
I am always getting emails on so much off next order. I can't ever figure out how to use it. I order from Alibris on a regular basis
Quick and easy, with all the books I was looking for.
A quick and easy way to find some of the esoteric titles I read.
It would be cool if there was some better matching with booksellers that are in your cart vs. booksellers that you're browsing.
Great shopping experience. The lowest-price calculator is a wonderful tool!
Very consumer friendly, cheapest I found the book great experience.
Easy to use interface and great selection of books.
Couldn't check out as a guest because I had an account which caused me to spend time hunting up my password.
It was simple and it was easy and I got just what I wanted. Thank you so much!
Hey, Alibris is cool--
Quick, transparent. Good stuff.
Good books, good service, good prices, quickly shipped. Supports Indie bookstores. What's not to like?!
Very informative and easy process to search, select, and complete my transaction.
It's easy enough and you beat the Amazon price by a bit. I just hope it isn't a long wait. Amazon is super quick.
One of my packages was lost in transit previously but aside from that specific instance my experience with Alibris has been favorable overall.
Easy cheap options to pick from. Shipping did unfortunately cost more than the books though.
Books show available, then I receive notices that it is no longer available. Good news is that I get the refund. Bad news is that I'm teaching and I need the book.
Quick & easy. I thought I had forgotten my password and started the process for writing a new password, then I found the old password. I thought, oh my, I will have to start all over again, but no, the old password was accepted right away! I might have just abandoned the whole purchase if I had to go through a lot of filling out forms, etc. But no, the whole purchase was easy and quick!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members