On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easier to navigate across the site and I found the book I need at a reasonable price.
Alibris has most everything and shopping online with them is rewarding. Found two books I needed and I look forward to their arrival.
Found desired book and placed my order. Very efficient!
Quick and easy site to find new and used books. First time buyer, had no issues finding what I was looking for.
It would have been nice to see the shipping charges in advance of going to place the order, but you had the books I was seeking, so I'm glad about that.
I found the book that I was looking for, offered by a reputable seller at a fair price.
Your company makes it so easy for me to feed my literary addiction - thank you! I've been shopping from Alibris for many years.
Your company is feeding my addiction, and I love it!
Looked on quite a few sites but here's where I found what I was looking for. Clear info appreciated.
Great! All books have arrived in condition they were listed in, and usually fairly quick.
Love this site! My only trouble now is finding space on my bookshelf for all my new books!
Quick, easy and just what I was looking for for cheaper! Will definitely purchase from here again!
Very easy finding what I wanted, very clear instructions and options and charges. Thank you!
The shipping costs are really high, esp. For paperback books. Also, although my order was over $55, it would not let me use any of the discount codes. I assume that's because your order has to total that amount before shipping. That seems misleading.
Ordering was quick and easy. However, I'm not able to update my phone number, only address or credit card info.
Quick easy to look up items easy checkout and like having PayPal option to pay.
Very satisfied with my last purchase and looking forward to the nest.
I had to reboot and delete my international address for your system to change the shipping amount!
Don't know if it is my computer, but do not like the way the screen cuts off on the right side that shows the prices. Cannot seem to fix this. Could it be something on your end?
Excellent quality in used book vendors and prompt delivery. Love not giving my money to Amazon
I love finding great quality hardcover books here and especially enjoy finding used book vendors in Texas through your site.
Website is very easy to use and your selections are excellent
Smooth ordering process but no receipt upon submitting the order.
I love this site. I have never had a problem with receiving my books in a timely fashion. Keep up the good work!
To many questions and since I don't buy often I wanted to do it as a guest and they did not allow it.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members