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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Ease of ordering and also having book availability.
It was easy to find the book I am looking for and purchase a copy.
A little disappointed that I couldn't use the $5 coupon after signing up with my email. Didn't know there would be an order minimum. I get it though. Overall very happy with my experience. You had the best price and shipping cost and shipping time. Thanks!
Whenever I look for a book, it has always been here. Great site.
This website has an array of popular kids at bargain used prices.
My first time with your company. Hopefully there will be many more.
I was looking for 3 books by the same author---only 2 of them were found. Somewhere during my shopping was a notice for FREE SHIPPING with alibris. That disappeared and now my shipping is almost the same amount as one of the books I purchased.
First time shopping here and pleased with the selection and prices. I'll be back!
It's a bit like "bait and switch", selling the videos at very low prices, then charging twice their cost for shipping. And the coupon advertised only applies to high spending amount. Same disingenuous feeling. Disappointing. I am hoping that the DVD's are in great shape when they arrive or I am not likely to use this service any more.
Love this site. So easy to use and I can always find the things I want.
Always an enjoyable experience and great for finding hard to find items.
Always a great experience and I have never had any issues.
I've ordered from alibris before but been a while but seems to be a great site to order from. Just wish shipping was so much for each item
I found a very hard movie to find, so hopefully it works out
Would like to see the year published in the book's description.
It was easy to look for the books that I wanted for cheap.
Love Alibris, always has what I am looking for! Thank you.
Smooth process. All information was readily available for review without a lot digging around. Shipping details were clear.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

