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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Over the last 2 days I've been pleased to find all the books I wanted.
The site works well. I was concerned about updating my address but that was clear when I checked out.
I've always been happy with the books that I've ordered from alibris. They usually come in better condition than they were advertised.
Everything was easy and I received the order on time and the condition of the book was great thank you
Easy to use website, easy to see which edition of the book, easy to see price and condition options, and, alibris can find so many books!
It was tough to find this book even with an interlibrary loan program through my local library. That surprised me, because it was published after 2010 and the author is well known in Science fiction/fantasy. Alibris found me a copy in good condition.
Great, easy and convenient
Looking for something get it on Alibris!
A most professional experience.
Thank you. Xxxxxxxxxxxxxcccc. Xxxxxxxxxxxxxxxxx
Xxxxxxxxxxxxxxxxx. Xxxxxxxxxxxxxxxx... Again, Thank you.
( before, I change my mind.)
Books arrived. Card was debited and card was paid. Thank you for complete and prompt attention.
Easy, Fast and Efficient. Good experience. Long time customer
Many choices at very reasonable prices; I also like the ease of ordering
My experience was excellent. I liked the prices, the quality of service, the quality of the books, and the website. And the delivery time was acceptable.
The layout of the titles is perfect. It was easy to find the right book. Thank you.
You sent the wrong book. To return it would be yet another expense.
I wouold give 5 stars but nothing warning me of the HIGH shipping costs or that orders would be coming from different places/times.
Site works well.
Prices excellent.
Clear and easy to use.
Previous orders were prompt and as advertised
Customer satisfied with the purchase of the book.
That's all.
Fine, It was on time in good condition. My customer was good with it. There is no more to say about it.
I found an out of print book at less than half the price it was going for on Amazon! Couldn't be happier to have found an alternative to using that site!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

