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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,025
value
12,599
shipping
12,589
quality
12,583
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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I love the cart optimization option to reduce my overall cart price!

Date of experience: June 29, 2022
Ohio
1 review
0 helpful votes
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Found the book I wanted quickly and had no difficulty paying for it or navigating the website.

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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My go to for buying books, Best Buy's at such reasonable prices

Date of experience: June 29, 2022

Easy & fast
November 4, 2021
Previous review

Easy & fast

Date of experience: November 4, 2021
Minnesota
1 review
0 helpful votes
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I am on Social Security
June 29, 2022

I am on Social Security. Can't afford that much. Have attachment disorder. Comples PTSD since the age of 5. I am also a Surivor. Glad you are here.

Date of experience: June 29, 2022
Georgia
1 review
0 helpful votes
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Fast, incredibly affordable, great value. Thank you.

Date of experience: June 29, 2022
South Carolina
1 review
0 helpful votes
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Very easy and user friendly ordering process, great...
June 29, 2022
Updated review

Very easy and user friendly ordering process, great price.

Date of experience: June 28, 2022

Great prices and easy ordering process
April 12, 2021
Previous review

Great prices and easy ordering process.

Date of experience: April 12, 2021
Alaska
1 review
0 helpful votes
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I used to have problems with this website but as I use it more the easier it is to use. Also amazing deals, quick shipping. And as someone from Alaska it's really nice to get those benefits that we usually get excluded from.

Date of experience: June 28, 2022
Missouri
3 reviews
0 helpful votes
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Very easy, one of the best online shopping experiences I have ever had, thanks for making it so simple.

Date of experience: June 28, 2022
Michigan
1 review
0 helpful votes
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Simple and easy, not difficult
June 29, 2022

Simple and easy, not difficult. Now, waiting to see the shipping time.

Date of experience: June 28, 2022
Florida
1 review
0 helpful votes
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Prior purchase with this dealer has been excellent
June 29, 2022
Updated review

Prior purchase with this dealer has been excellent.

Date of experience: June 28, 2022

Everything available and from same vendor
June 3, 2022
Previous review

Everything available and from same vendor - Owl Books.

Date of experience: June 3, 2022
New Zealand
1 review
0 helpful votes
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I tried a number of providers, get 90% through then Oh, we don't send to New Zealand, you were easy, took less time to actually buy the item. Thank you!

Date of experience: June 28, 2022
California
1 review
0 helpful votes
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I found what I was looking for; ordering, checkout and order confirmation were clear and simple. Thanks!

Date of experience: June 28, 2022
South Carolina
1 review
0 helpful votes
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The cart broke a little when I was trying to check out but it was not bad

Date of experience: June 28, 2022
Minnesota
1 review
0 helpful votes
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I'm shopping for my mom I really like shopping on here
June 28, 2022
Updated review

I'm shopping for my mom I really like shopping on here. Thank You

Date of experience: June 28, 2022

My mom is excited I found a vc Andrews book this cheap...
August 8, 2021
Previous review

My mom is excited I found a vc Andrews book this cheap thank you

Date of experience: August 7, 2021
New York
2 reviews
0 helpful votes
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Efficient quick search service ability to store books like a wish list.

Date of experience: June 28, 2022
Kentucky
1 review
0 helpful votes
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Happy to find many copies of a much wished-for book!

Date of experience: June 28, 2022
Texas
1 review
0 helpful votes
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I easily found what I wanted and ordering was very...
June 28, 2022
Updated review

I easily found what I wanted and ordering was very simple.

Date of experience: June 28, 2022

Found what I wanted quickly, great price, very easy...
January 16, 2021
Previous review

Found what I wanted quickly, great price, very easy ordering process.

Date of experience: January 16, 2021
California
1 review
0 helpful votes
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I have been using alibris for years and find the search and ordering process very easy

Date of experience: June 28, 2022

Always quick and easy to find what i want and place...
June 13, 2022
Previous review

Always quick and easy to find what i want and place an order

Date of experience: June 12, 2022

Easy to find and choose a book dealer
April 13, 2022
Previous review

Easy to find and choose a book dealer

Date of experience: April 12, 2022

Quick and easy finding the book I was looking for
January 15, 2022
Previous review

Quick and easy finding the book I was looking for.

Date of experience: January 14, 2022
Virginia
1 review
0 helpful votes
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It went fine basically
June 28, 2022

It went fine basically. But I's not interested in creating an account.

Date of experience: June 28, 2022
Minnesota
1 review
0 helpful votes
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I just wish that only the items on my wishlist that are sent to me in emails, were in the formats that I want...

Date of experience: June 28, 2022