On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and easy ordering. Hope shipping is as fast, leaving in 7 days for overseas travel.
Coupons should be available for the total cost. Shipping is very expensive!
I love shopping at Alibris because of the huge inventory and for a given book there are often many, many choices of condition and price. The website design is intuitive and makes it easy to find the needed information.
Finally, the simple fact Alibris asks me whether I would like a follow-up email to see if I'm satisfied with the order sets it apart from every other bookseller I know.
Fine, but doesn't indicate the condition of the dust jacket.
Quick & easy - first time and I'll wait to receive the order before I comment more
I have used Alibris before and they did so well that I decided to look at their site first for the book I was looking for. I hope this great service continues.
Found the books that I wanted, order was quick and easy.
It was easy to find the book I was seeking, and it was offered at a better price than I was able to find from competitors.
Very pleased with the books' condition and shipping time.
Easy to use and save. You actually save money, in spite of everything having $3.99 and up shipping.
As an educator, buying books for my classroom, Alibris is my go-to. Even with shipping charges, it is more economical to buy through Alibris.
Shipping charges for multiple books are ridiculously high
Alibris always has the books I need at good pricing and shipping.
Easy to use website, Love ability to pay w/ Paypal.
Good variety of books at good prices & easy to navigate
As long as I receive my book without a hitch this has been one of the easiest shopping experiences that I have had to date.
Super easy to navigate website makes ordering a breeze. Actually second time I've used the site in less than a week so it's working for me!
It's sad that shipping cost more than twice the 3 books I ordered.
Easy to use, found what I wanted, and it ain't Amazon.
The process was convenient - I did not need a new book - I was looking for a good used book - time will tell if this was a good choice or not. Hope so
I seem to always find the books I want on Alibris.
Books arrive in condition as stated or better. This is my seventh time ordering from Alibris. I will be back again and again.
Shipping has been, overall, quick. Books are in very good condition. I'll be back!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members