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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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If ordering from the same vendor why don't you consolidate for better shipping rate? I would buy more if you and your vendors did this... savings on an item are great but shipping is excessive.
It's always a pleasure to order from Alibris. Everything goes smoothly, the books are described accurately, and the sellers ship promptly.
You guys n gals have a lot of stuff im looking for! If all is well with my first purchase i will be back!
Easy and rapid searches. Shipping expenses are uncompetitive with Abe.
It was easy to search for the books I was looking for.
It was very easy to search and purchase my books. Good prices.
Site easy to navigate. Quickly found book I wanted. Easy and quick to check out
Keep up the good work for real books in the world.
I love your website and I can most always find what I am looking for in regards to out of print books for research.
I love finding old and out of print books for my research on your website! Your prices are always very reasonable too!
Found immediately what I was looking for at great price.
Found what I was looking for immediately and, as a used book in excellent quality, I purchased it for $20 LESS than the new, retail price.
I found what I was looking for quickly and ordered easily through saved info in my account.
I found two books on the topic I was looking for. I
I did not think this book was available. I am very pleased to be receiving it.
Huge selection of old and newer books at reasonable prices. Good service and fast delivery.
Excellent selection of books at reasonable prices.
Easy to find the book that I am looking for, site has all the info for shipping cost as well and easy to checkout
Great idea to offer alternative items for less, when my total was $2+ below the required $39 for free shipping.
THANK YOU VERY MUCH!
My favorite site because it supports wide variety of sellers and avoids the corporate behemoth Amazon.
Great discounts on textbooks. Easy search and find and sort features!
Very easy to located needed text books. I was able to find required books except for one book.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

