On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Site is laid out well without having TOO MUCH thrown at you. I will admit, my goto online bookseller has been Barnes&Noble -- you guys are every bit as good where it counts! You'll probably be seeing more of me!
I have no issue shopping, but every time I sign in, I have to chose the "forgot password" and change my password! And I write my password down each time. I just ordered items about 10? Days ago, and I had to change my password then. So today, again I have to change my password. I do like Alibris as an alternative to giant Amazon, but this password thing is getting annoying!
Easy website to search for both Authors and Titles.
Easy to order, search function gives accurate information.
I'd like a way to store two credit cards.
I am a devoted customer for all my books and music
I'm happy that Alibris works with brick and mortar businesses
I love this giant bookstore in the sky
Would like to know the shipping estimated days before inputting my card information.
I can always find a good price, if the book is in stock.
Still shopping with you after many years. Always a good experience.
Great place to find graphic novels cheap! If you aren't fussy about the condition and are just looking to read the books this is a great service!
I always find hard to find books at very reasonable prices.
Great selection of books descriptions and available price points. Love your website! Thank You
I like it but even if I ship books form the same place I have to pay for shipping seperately and that's a bit sad.
Always a treat to look for books here. Great selection and terrific prices!
Great service. Thanks for wide selection of books and reasonable prices!
Alibris always comes through for me.
I do have an account with you, error message came multiple times
Saved around $20 compared to Amazon, and $40 compared to HPB.
Couldn't be happier! Alibris is my new go-to for books!
My go-to place for books. Way, way too many books, I'm afraid!
Great place to satisfy my need for books, the more obscure the better able Alibris is successful
I tried to order this book previously but included the wrong address. I got in touch with the original seller but the seller would not accommodate the correct address.
Worked perfectly hopefully it will ship quickly and get here quickly thanks for your help Randy
Thanks for the reminder to finish the order... and thanks for storing my shipping info but not my payment info
Easy to find my desired book and very affordable. Thank you.
Can always find a book I want to read. Website is user friendly. Bargains galore.
Thank you.
Love this site for the bargains and the broad selection. Thank you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members