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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My address was shipping address was misspelled. You would not let me correct it. Stupid.
I like buying books from privately owned bookstores.
Easy to find what I'm looking for at a great price.
Would give a 5-star rating is shopping were less.
Alibris has good copies of old books that I need for our educational program, but that I could never find elsewhere. Thanks!
Amazed to find books on Alibris that I really did not think I could find!
I had no way of knowing if I was paying on what I was ordering.
Thanks for providing discounted books that allow me to fill my classroom library on a tight budget.
Best price I could find anywhere even with shipping.
So easy! And a fabulous selection of books, new and used. Most importantly, the prices are fantastic. I will shop here FIRST, before going to Amazon.
I have not used you for a few years but was satisfied with your service. Hope the service is still as good. Thank you for keeping paper books alive.
I have been able to find my school textbooks and leisure reading books in great condition and for very reasonable prices through albiris.
It was a shock at how much shipping was. Considering the email I received said free shipping till Saturday. I had to cancel several items due to shipping cost of over $15
Lots of options and clear descriptions. I will be stopping here first going forward.
Have always enjoyed shopping at Alibris the selection and availability of price and product is superb.
I love Alibris' low prices and the free shipping! What a deal!
Easy to find what I'm looking for and the prices are phenomenal!
I love Alibris. The shopping process was great! Thanks for the coupon as well as free shipping. That helps soooooo much!
Very quick and easy. Just wish you had a cover image for the second book I purchased, The Trouble With Max. It helps the customer to know what they're buying. Thanks
The inventory pops right up and all of the titles that I searched for were available.
I am happy to find very rare, definitive works at Alibris. Thanks!
I am a regular customer of Alibris. Books are primary sources of information. The cost is affordable, and the shipment is fast.
Alibris is great. I find most books I'm looking for and the delivery is often quick.
Tried to make my purchase via my iPhone at your website, had issues finding the shopping cart. Had to purchase through my computer since i could not get your website to work on iPhone.
Easy to use. Both in finding the books and updating my account information.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

