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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,020
value
12,497
shipping
12,487
quality
12,481
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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I was a little confused when I made the purchase because the image in the picture was different from the details.

Date of experience: August 29, 2022
Oregon
1 review
0 helpful votes
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Great price, lots of selection and easy to navigate website

Date of experience: August 29, 2022
Massachusetts
1 review
0 helpful votes
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So far so good
August 29, 2022

So far so good - sticky times at first - finally engaged

Date of experience: August 29, 2022
Illinois
1 review
0 helpful votes
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Found what I wanted most and it was a lot cheaper than Amazon

Date of experience: August 29, 2022
Hawaii
1 review
0 helpful votes
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I found the exact book I was looking for at a great price.

Date of experience: August 29, 2022
Colorado
2 reviews
0 helpful votes
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I love aLibris, my go-to website for hard to find books or books by specific authors. Prices can't be beat and once-in-awhile I'll use the coupon. I rarely qualify for free shipping since not all books are available through aLibris.

Date of experience: August 29, 2022

ALibris is my go-to website to find either a favorite...
August 3, 2022
Previous review

ALibris is my go-to website to find either a favorite author or out of print books to add to my library. It's so affordable and almost never experience a glitch with a vendor. I receive all my books very quickly.

Date of experience: August 3, 2022
California
1 review
0 helpful votes
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Easy and fast!
August 29, 2022

Easy and fast! You carry hard to find items thank you!

Date of experience: August 29, 2022
South Carolina
1 review
0 helpful votes
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Quick easy and simple, but the website design looked a bit sketchy so i looked for reviews on google which were positive

Date of experience: August 29, 2022
Virginia
1 review
0 helpful votes
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Able to find a specific book on web development quickly, and it was the ISBN I was looking for (which was the edition needed for what I need to learn at the moment). Thank you.

Date of experience: August 29, 2022
New York
3 reviews
0 helpful votes
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I had to buy the digital version since you shipped...
September 28, 2022
Updated review

I had to buy the digital version since you shipped the wrong books and now I'm way behind in the class. I sent emails last week and no one has contacted me. Now I buy the digital version which I hate and I couldn't even use the stupid $5 coupon you sent me. I feel like I'm being taken advantage of.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2022

Easy
December 22, 2021
Previous review

Easy - fair prices

Date of experience: December 22, 2021
Indiana
1 review
0 helpful votes
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I don't appreciate finding out the shipping so late in the process, and I don't like having it given to me as a total instead of broken down. Also one book does not show any shipping information but there is no note that it is unavailable, and I believe I was charged for it, so this is very confusing: will I be sent this book or not?

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2022
New York
1 review
0 helpful votes
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Hey problems with ordering at all
August 29, 2022

Hey problems with ordering at all. One of the easiest websites to purchase books on.

Date of experience: August 29, 2022
North Carolina
1 review
0 helpful votes
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Searching for a specific item is quick and easy with...
August 29, 2022
Updated review

Searching for a specific item is quick and easy with the various ways to find what I am looking for. Additions and changes to the cart is seamless.

Date of experience: August 29, 2022

Easy to maneuver throughout the website
June 6, 2021
Previous review

Easy to maneuver throughout the website. Good selection and good pricing.

Date of experience: June 6, 2021
California
1 review
0 helpful votes
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It was a bit challenging figuring out at what point in the order I could upgrade the shipping. Otherwise the purchase went very smoothly!

Date of experience: August 29, 2022
California
1 review
0 helpful votes
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Prices were so good!
August 29, 2022

Prices were so good! Locating the book I needed was so easy!

Date of experience: August 28, 2022
California
1 review
0 helpful votes
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I almost always find what I'm looking for at a reasonable price. Thank you.

Date of experience: August 28, 2022
Pennsylvania
1 review
0 helpful votes
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First.it told me no shipping charges if standard 3-5 days then it charged me at checkout

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2022
Massachusetts
1 review
0 helpful votes
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Quickly able to limit search for newest available edition

Date of experience: August 28, 2022
Florida
1 review
0 helpful votes
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All the different and expensive shipping charges can be confusing but thanks to cart optimizer for helping figure it out!

Date of experience: August 28, 2022
Ohio
1 review
0 helpful votes
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I discovered this website years ago on a local PBS channel. I have never been disappointed with my product or the delivery time. Thanks Alibris!

Date of experience: August 28, 2022