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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Quite a nice site; no fuss, no muss. I was able to find what I wanted easily. I liked that you stated the shipping upfront. And I appreciate that you take PayPal for payment. Thank you.
I was hoping I could apply a discount coupon, but the price of my order precluded that.
Too bad.
So many good ones to pick from and prices are very good.
Great as always. Only improvement I would like to see is to save my billing information.
I have been comparing prices with other discount book companies and your company is reasonable.
I ordered 3 books, was ready to checkout, then my cart empties and when I reordered the same books the price went up. Seems like this is a "not so good" business practice so instead of ordering all three books from you I only ordering one and the other two I ordered from Amazon. They DON'T change prices.
So complicated (compared to Biblio, for example). Browsing is more work than fun.
I had my cart full but when I had issues with my password, it ended up emptying. Another thing was that the ones with free shipping were a little hard to understand because I read it as the whole site had free shipping.
Excellent information for all the books I have sought. Good prices.
Had the books i was looking for. Easy order and checkout
New book, just published, hope it is in stock. Freind in Australia contributed to this, so wanted to read.
I am glad to have Alibris available for book purchases.
Your system does not take special Characters, such as "é" in México. Addresses get confusing and I had to re-type my credit card number too many times.
There was a pause that made me almost stop because I wanted the book without having to go through a lot of
Steps
I thought of a new title to add when I was in the payment phase, but couldn't access shopping again. Any tips?
I was aware that my home and billing address had changed since the last time I purchased a book directly from Alibris. It took 7 times SEVEN~! To enter my name, address, billing address and credit card. Whoever you paid for your online transaction software, I wonder if it's too late to get your money back.
How could I imagine how this shopping experience resolved at this moment? I will or won't respond to this question as and if I get what hoped for - most especially focusing on whether or it was what I asked for. In other words: We Shall See..
Difficult to go back & forth from shipping page to still shopping.
Today at least I found what I wanted at reasonable rates
I like how the books are presented by price and that more information is presented quickly
Alibris has been my go-to source for used books forever and will remain so until they disappoint me.
I have enormous faith in Alibris to deliver what they promise.
Alibris is my "go-to" book shopping online service.
LOVE THIS SERVICE. PERFECT WAY TO BUILD MY LIBRARY AT DRASTICALLY REDUCED PRICES. GREAT SELECTION, TOO.
I've used alibris for years and have always been delighted by the selection, the prices, and the service.
I've been counting on alibris for high-quality copies of essential books and CDs for many years and have always been satisfied.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

