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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,022
value
12,543
shipping
12,533
quality
12,527
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Quite a nice site; no fuss, no muss
September 1, 2022

Quite a nice site; no fuss, no muss. I was able to find what I wanted easily. I liked that you stated the shipping upfront. And I appreciate that you take PayPal for payment. Thank you.

Date of experience: August 31, 2022
New Jersey
1 review
0 helpful votes
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I was hoping I could apply a discount coupon, but the price of my order precluded that.

Too bad.

Date of experience: August 31, 2022
Ohio
1 review
0 helpful votes
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So far so good
September 1, 2022

So far so good. I'll check back in once I have received the book.

Date of experience: August 31, 2022
Illinois
1 review
0 helpful votes
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So many good ones to pick from and prices are very...
August 31, 2022
Updated review

So many good ones to pick from and prices are very good.

Date of experience: August 31, 2022

Went very quickly
February 27, 2022
Previous review

Went very quickly

Date of experience: February 27, 2022
Honduras
1 review
0 helpful votes
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Great as always
August 31, 2022

Great as always. Only improvement I would like to see is to save my billing information.

Date of experience: August 31, 2022
New Jersey
1 review
0 helpful votes
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I have been comparing prices with other discount book...
August 31, 2022
Updated review

I have been comparing prices with other discount book companies and your company is reasonable.

Date of experience: August 31, 2022

I ordered 3 books, was ready to checkout, then my cart...
September 25, 2021
Previous review

I ordered 3 books, was ready to checkout, then my cart empties and when I reordered the same books the price went up. Seems like this is a "not so good" business practice so instead of ordering all three books from you I only ordering one and the other two I ordered from Amazon. They DON'T change prices.

Date of experience: August 26, 2021
Missouri
1 review
0 helpful votes
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So complicated (compared to Biblio, for example). Browsing is more work than fun.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2022
New York
2 reviews
0 helpful votes
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I had my cart full but when I had issues with my password, it ended up emptying. Another thing was that the ones with free shipping were a little hard to understand because I read it as the whole site had free shipping.

Date of experience: August 31, 2022
California
1 review
0 helpful votes
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Excellent information for all the books I have sought. Good prices.

Date of experience: August 31, 2022
South Dakota
1 review
0 helpful votes
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Had the books i was looking for
August 31, 2022

Had the books i was looking for. Easy order and checkout

Date of experience: August 31, 2022
Oregon
1 review
0 helpful votes
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Smooth and easy
August 31, 2022
Updated review

Smooth and easy.
Searching for titles very effective.

Date of experience: August 31, 2022

New book, just published, hope it is in stock
March 25, 2022
Previous review

New book, just published, hope it is in stock. Freind in Australia contributed to this, so wanted to read.

Date of experience: March 25, 2022
Pennsylvania
1 review
0 helpful votes
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I am glad to have Alibris available for book purchases.

Date of experience: August 31, 2022
Mexico
1 review
0 helpful votes
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Your system does not take special Characters, such as "é" in México. Addresses get confusing and I had to re-type my credit card number too many times.

Date of experience: August 31, 2022
Indiana
3 reviews
0 helpful votes
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There was a pause that made me almost stop because I wanted the book without having to go through a lot of
Steps

Date of experience: August 31, 2022
California
1 review
0 helpful votes
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I thought of a new title to add when I was in the payment phase, but couldn't access shopping again. Any tips?

Date of experience: August 31, 2022
Florida
1 review
0 helpful votes
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I was aware that my home and billing address had changed...
September 30, 2022
Updated review

I was aware that my home and billing address had changed since the last time I purchased a book directly from Alibris. It took 7 times SEVEN~! To enter my name, address, billing address and credit card. Whoever you paid for your online transaction software, I wonder if it's too late to get your money back.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2022

How could I imagine how this shopping experience resolved...
September 11, 2021
Previous review

How could I imagine how this shopping experience resolved at this moment? I will or won't respond to this question as and if I get what hoped for - most especially focusing on whether or it was what I asked for. In other words: We Shall See..

Date of experience: August 11, 2021
Minnesota
2 reviews
0 helpful votes
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Difficult to go back & forth from shipping page to still shopping.

Date of experience: August 31, 2022
Maine
1 review
0 helpful votes
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Today at least I found what I wanted at reasonable rates

Date of experience: August 31, 2022
Virginia
1 review
0 helpful votes
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I like how the books are presented by price and that more information is presented quickly

Date of experience: August 31, 2022
New Jersey
1 review
0 helpful votes
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Alibris has been my go-to source for used books forever and will remain so until they disappoint me.

Date of experience: August 31, 2022

I have enormous faith in Alibris to deliver what they...
April 23, 2022
Previous review

I have enormous faith in Alibris to deliver what they promise.

Date of experience: April 23, 2022

Alibris is my "go-to" book shopping online service
March 16, 2022
Previous review

Alibris is my "go-to" book shopping online service.

Date of experience: March 15, 2022

LOVE THIS SERVICE
January 5, 2022
Previous review

LOVE THIS SERVICE. PERFECT WAY TO BUILD MY LIBRARY AT DRASTICALLY REDUCED PRICES. GREAT SELECTION, TOO.

Date of experience: January 4, 2022

I've used alibris for years and have always been delighted by the selection, the prices, and the service.

Date of experience: December 9, 2021

I've been counting on alibris for high-quality copies...
November 16, 2021
Previous review

I've been counting on alibris for high-quality copies of essential books and CDs for many years and have always been satisfied.

Date of experience: November 16, 2021