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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,025
value
12,596
shipping
12,586
quality
12,580
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Montana
1 review
0 helpful votes
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I was offered a $15.00 credit by email TODAY but all...
October 14, 2022
Updated review

I was offered a $15.00 credit by email TODAY but all attempts to obtain the coupon # are disabled. Isnt that bait and switch

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2022

As expected
August 28, 2022
Previous review

As expected

Date of experience: August 28, 2022
California
1 review
0 helpful votes
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Just the book I was looking for at a price I was willing to pay.

Date of experience: September 14, 2022
Georgia
1 review
0 helpful votes
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It's very easy to use, and I was able to find the books I wanted

Date of experience: September 14, 2022
Pennsylvania
1 review
0 helpful votes
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Shop with ease, able to choose from different sellers and different book conditions.

Date of experience: September 14, 2022
Virginia
1 review
0 helpful votes
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Found what I needed at inexpensive price but shipping was a little high.

Date of experience: September 14, 2022
Massachusetts
1 review
0 helpful votes
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I would have ordered more if you had them; one vendor listed that they had multiple copies but there was no way to increase amount of order

Date of experience: September 14, 2022
New York
1 review
0 helpful votes
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Shipping address keeps changing to wrong address and I have to manually correct. Boo!

Date of experience: September 14, 2022
New Mexico
1 review
0 helpful votes
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I thought that buying two books from the same supplier...
September 14, 2022
Updated review

I thought that buying two books from the same supplier would reduce the shipping charges but I was apparently wrong.

Date of experience: September 14, 2022

Easy to use site
January 22, 2022
Previous review

Easy to use site

Date of experience: January 22, 2022
North Carolina
1 review
0 helpful votes
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More star trek books and new lee child books about...
October 14, 2022
Updated review

More star trek books and new lee child books about jack reacher.

Date of experience: September 14, 2022

I am glad you had the book but shipping is a little...
February 12, 2022
Previous review

I am glad you had the book but shipping is a little bit pricey

Date of experience: January 13, 2022
Oregon
2 reviews
0 helpful votes
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Easy as my Friend told me it would be and good variety of books.

Date of experience: September 14, 2022
Florida
1 review
0 helpful votes
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Be persistent
October 14, 2022

I ordered a book and it was canceled, not a problem, I can find it elsewhere. I was told I would receive a refund and I waited 10 days, even though I know my CC company is good and have never had a problem with, I emailed because there is no phone number to talk to an actual person. They said to wait, I emailed again and they said to continue waiting and that they had refunded the money, I waited 30 days and was not going to continue waiting, so i emailed again and told them I needed Proof and confirmation of them refunding my money $102, after that I was told oh yea you are right something went wrong we will manually put it and within 5 days I had my refund. You need to be persistent with this company and be ware. NOT happy with a company that brushes me off and does not check the first time of me expressing my concerns. Not using this company anymore

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2022
Indiana
1 review
0 helpful votes
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New book at an excellent price
September 14, 2022
Updated review

New book at an excellent price. Easy to find and order.

Date of experience: September 14, 2022

Have always used Alibris for out of print used books
November 12, 2021
Previous review

Have always used Alibris for out of print used books.

Date of experience: November 12, 2021
Massachusetts
2 reviews
0 helpful votes
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Great prices
September 14, 2022
Updated review

Great prices. It would be nice to see discounted shipping when purchasing multiple books from the same seller.

Date of experience: September 14, 2022

Very good, I would like the option of combining shipping...
December 9, 2021
Previous review

Very good, I would like the option of combining shipping charges when ording multiple books from the same seller

Date of experience: December 9, 2021

Why did I pay shipping for three separate books on...
March 13, 2021
Previous review

Why did I pay shipping for three separate books on a single order?

Date of experience: February 11, 2021
Pennsylvania
1 review
0 helpful votes
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Nothing complicated—-very smooth which I appreciate

Date of experience: September 14, 2022
Maryland
1 review
0 helpful votes
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Alibris was quick and easy to use without having to create an account.

Date of experience: September 14, 2022
Missouri
2 reviews
0 helpful votes
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The book I was looking for was available at a reasonable price. Enrolling as a consumer was not difficult.

Date of experience: September 13, 2022
Washington
1 review
0 helpful votes
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Easy to use web site, I found a book that is out of print and not available at a major book retailer.

Date of experience: September 13, 2022
California
1 review
0 helpful votes
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For movies on each search, be sure to click format option, (DVD, Beta, VHS etc) to be sure you order the format you want!

Date of experience: September 13, 2022
Michigan
1 review
0 helpful votes
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Hard to find album from another great band from Detroit

Date of experience: September 13, 2022
Arizona
2 reviews
0 helpful votes
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Quick and easy..
September 14, 2022

Quick and easy. Hope the book is in good condition.

Date of experience: September 13, 2022