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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Alibris is my first stop when looking for books, because it usually winds up as my last stop.
Was worried about free shipping as it does not appear until the end of order.
The availability of products is good, and the selection and purchase processes are streamlined and simple.
Ordering was quick and easy. I look forward to seeing if your delivery and quality standards are as great!
Recieved notification on my birthday, ordering was an easy process. Can't wait to get my book! Thank you!
Quick and easy, found the book I was looking for fast!
Website directed me precisely where I requested. Book was in stock. If it gets here as promised I will be delighted!
Frustrated: decided to edit the order at checkout and had to essentially start over. Suggest you add a "continue shopping" button to each page in the checkout process for people like me who change their minds!
The books I wanted from a vendor I've used before. So, I'm confident I'll be happy with my purchase.
Alibris is a terrific source for the kinds of books I'm interested in. Science, natural history.
I should shop here more often - site is incredibly user-friendly - easy to find what you want at a great price.
Photographs of each version of a product would help to make sure consumer is getting exactly what they are looking for.
So far, the process of ordering is easy and straight forward.
Great site. Good search. Good inventory. Good info provided. Easy and quick to navigate. I've always had good results from alibris.com
Easy to navigate, good info, quick checkout. Good experience.
Clear and good info. Would like to see description of used item's condition.
I was able to find my books quickly and at a reasonable price.
Hi,
They sent my payment by USPS normal mail which has no tracking and its been 21 days and my payment is still not there. When asked customer service, Reply is we sent by usps with no tracking and after that no reply is there.
Pat Wade in customer service hold my second payment for 60 days even after getting tracking for all the orders and all the books delivered.
On the other hand if you open seller account on AbeBooks.com you get the payment every week with email.
I need to contact BBB and other associations of books to help me on this matter.
Beware new sellers.
You always have the books I'm looking for at great prices
Needed to find this book-quickly found it on Alibris.
You continue to bounce me back to credit card information when I did twice. Very frustrating. Have been an Alibris customer for a number of years.
So many titles that are practically non existent in mainstream and non mainstream book sellers are here. I can always count on this site.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members