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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Check out and save for later were somewhat challenging to figure out. Shipping price higher than I am used to paying in USA companies. I do NOT want any of my info put on Public Websites. It is ONLY for YOU and no one else. I am ready to cancel orders when you leave me no choice. I will not order from you again.
The book I wanted disappeared out of my cart before I could check out.
Found what I wanted quickly and check-out also quick and easy
Good service and good shipping experience, so far.
I have bought many times in this website and never have gotten a coupon.
Great products and service.
It was great to apply the coupon, I love saving $!
I was going to pay in CDN, but was told I couldn't use Paypal for that. I was told my order would only be processed in USD, and that Paypal wouldn't work with CDN. In this case, please add instructions on how to change currency to USD, because I am glad I was able to use Paypal, as I prefer it. Many thanks for a wonderful transaction! Stay awesome :)
Frustrating web site, had to press cart multiple times to check out. Also should be easier to use coupons.
Easy to follow website. Use alibris often for books in my church ministry
IT IS BASICALLY A GOOD EXPERIENCE. NOT COMPLICATED, EASY TO UNDERSTAND AND EASY TO PLACE MY ORDERS.
Somehow my shopping cart got empty. I had to shop again for the same books. Fortunately similar copies from other sellers were available -- since the ones I had earlier picked were 'reserved'. Also, I see no 'check out' or 'shopping basket' button or icon. Every other ecommerce site has that easily available.
I can't believe how amazing, accessible, and affordable this website is! My partner recommended it and I'm so glad. It's way better than Amazon, and as someone who is always reading a book anyway, there's no need for super speedy (two day) shipping. My last book came super quickly and in great condition. This is my new go-to library.
Shipping charges nearly double the cost of my order, but the price is still decent.
Always easy shopping Alibris.com. I have been buying books from and recommending this site for YEARS!
I found it very easy to search for the book I was looking for.
I ordered a copy of this same book on September 2,2022. It was supposedly mailed out, but I still have not received it as of October 10,2022.
I found what I wanted and it was easy to check out.
Had no idea this site existed... will definitely be returning.
I love Alibris and would use it exclusively for books but it always says there's a data breech to my password when I try to start checking out. It does not occur anywhere please help with this.
Navigation is great except for the fact that I have to leave a page every time I add something to my wishlist, or something from my wishlist to my shopping cart. If you could change that to just a pop-up or a flash of my cart icon, it would make navigation a little less laborious.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

