Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Religion books for school should be free... period thanks!
Easy to use website, had the book I wanted, at a price I could afford.
I provided my email address BEFORE placing my order but DID NOT received the $5 discount WHEN CHECKING OUT. Would you please correct this?
I just placed an order for another book too. I know you'll be efficient & dependable
So that's why I keep ordering from your company. You're GREAT!
Your used books are always in top condition. Thanks for a great place to find used books.
Fran
Ordering from alibris is a real pleasure. Thank you for your prompt and easy ordering experience.
A favorite book that was lost in a house flood. Easy to find, good price, easy to order.
Found what I needed quickly with choice of price. Thank you!
Quick and easy to find and order what I was looking for. Great prices too!
You had every book I was looking for, except one. Excellent prices too!
I had to enter my email address about 5 times. This site doesn't seem to work with my saved info that automatically enters name, address, etc.
Looking forward to seeing how these used books are!
I can send a book to my brother in CA - he's elderly and has no computer - it was easy to have the shipping address added.
You have a great inventory of books, films, and music
Always get my books on time and in very good quality.
Quick, easy, found what I was looking for and ordered in about 2 mins.
Love alibris-- always seem to have what I am looking for. Easy navigation and ordering is a breeze.
Shopping is easy -- if you have an account it takes just a few clicks.
If you want books by a certain author, shipping charges can be very high even from the same seller.
This is my only experience. Something went wrong the first time I tried to get the order to go through, but my second try seems to have worked. I guess I will know if anything every shows up!
I'm glad you have the book I was looking for at a great price. Thank you, Nancy Harper
Seller cancelled order because DVD was in bad shape, which was great. Alibris found a replacement from another seller for a lower price, which was even greater!
Happy to find what I was looking for, quickly, and that it is "very good" condition
Good shopping experience, prices really low, shipping a little high, was unable to select a 2nd copy from one seller, or perhaps they only had one copy, but overall if books come in due time I will be very happy
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

