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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,028
value
12,629
shipping
12,619
quality
12,613
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Religion books for school should be free... period thanks!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2022
Montana
1 review
0 helpful votes
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Easy to use website, had the book I wanted, at a price I could afford.

Date of experience: October 20, 2022
Oregon
1 review
0 helpful votes
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I provided my email address BEFORE placing my order but DID NOT received the $5 discount WHEN CHECKING OUT. Would you please correct this?

Date of experience: October 20, 2022
New York
1 review
0 helpful votes
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I just placed an order for another book too
October 20, 2022
Updated review

I just placed an order for another book too. I know you'll be efficient & dependable
So that's why I keep ordering from your company. You're GREAT!

Date of experience: October 20, 2022

Your used books are always in top condition
October 20, 2022
Previous review

Your used books are always in top condition. Thanks for a great place to find used books.
Fran

Date of experience: October 20, 2022

Ordering from alibris is a real pleasure
August 22, 2022
Previous review

Ordering from alibris is a real pleasure. Thank you for your prompt and easy ordering experience.

Date of experience: August 22, 2022

So far, so good
June 28, 2022
Previous review

So far, so good.

Date of experience: June 28, 2022
Arizona
1 review
0 helpful votes
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A favorite book that was lost in a house flood. Easy to find, good price, easy to order.

Date of experience: October 20, 2022
Texas
1 review
0 helpful votes
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Found what I needed quickly with choice of price. Thank you!

Date of experience: October 20, 2022
California
2 reviews
0 helpful votes
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Quick and easy to find and order what I was looking for. Great prices too!

Date of experience: October 20, 2022
Virginia
1 review
0 helpful votes
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You had every book I was looking for, except one. Excellent prices too!

Date of experience: October 20, 2022
California
1 review
0 helpful votes
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I had to enter my email address about 5 times. This site doesn't seem to work with my saved info that automatically enters name, address, etc.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2022
Tennessee
1 review
0 helpful votes
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Looking forward to seeing how these used books are!

Date of experience: October 20, 2022
Wisconsin
1 review
0 helpful votes
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I can send a book to my brother in CA
October 20, 2022
Updated review

I can send a book to my brother in CA - he's elderly and has no computer - it was easy to have the shipping address added.

Date of experience: October 20, 2022

You have a great inventory of books, films, and music
October 6, 2021
Previous review

You have a great inventory of books, films, and music

Date of experience: October 6, 2021
Oklahoma
1 review
0 helpful votes
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Always get my books on time and in very good quality.

Date of experience: October 20, 2022
Ohio
1 review
0 helpful votes
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Quick, easy, found what I was looking for and ordered...
October 20, 2022
Updated review

Quick, easy, found what I was looking for and ordered in about 2 mins.

Date of experience: October 20, 2022

Love alibris
April 19, 2022
Previous review

Love alibris-- always seem to have what I am looking for. Easy navigation and ordering is a breeze.

Date of experience: April 19, 2022
Kentucky
1 review
0 helpful votes
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Shopping is easy
October 20, 2022
Updated review

Shopping is easy -- if you have an account it takes just a few clicks.

Date of experience: October 20, 2022

Had the book
April 30, 2021
Previous review

Had the book. Reasonable shipping rates.

Date of experience: April 30, 2021
Wisconsin
2 reviews
0 helpful votes
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If you want books by a certain author, shipping charges...
November 19, 2022
Updated review

If you want books by a certain author, shipping charges can be very high even from the same seller.

Date of experience: October 20, 2022

Tough to change my address
June 12, 2022
Previous review

Tough to change my address.

Date of experience: June 12, 2022
Oregon
1 review
0 helpful votes
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This is my only experience
October 20, 2022

This is my only experience. Something went wrong the first time I tried to get the order to go through, but my second try seems to have worked. I guess I will know if anything every shows up!

Date of experience: October 19, 2022
Indiana
1 review
0 helpful votes
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I'm glad you have the book I was looking for at a great price. Thank you, Nancy Harper

Date of experience: October 19, 2022
New York
1 review
0 helpful votes
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Seller cancelled order because DVD was in bad shape,...
October 20, 2022
Updated review

Seller cancelled order because DVD was in bad shape, which was great. Alibris found a replacement from another seller for a lower price, which was even greater!

Date of experience: October 19, 2022

Everything was fine
October 2, 2022
Previous review

Everything was fine.

Date of experience: October 2, 2022
Oregon
1 review
0 helpful votes
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Happy to find what I was looking for, quickly, and that it is "very good" condition

Date of experience: October 19, 2022
Wisconsin
1 review
0 helpful votes
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Good shopping experience, prices really low, shipping a little high, was unable to select a 2nd copy from one seller, or perhaps they only had one copy, but overall if books come in due time I will be very happy

Date of experience: October 19, 2022