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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The website was very stubborn (wouldn't accept my password or let me update my billing address) but through persistence I was finally able to make the purchase. Too much time wasted.
WoW! This was by far the easiest way to rent an eBook.
Good selection of great books, and easy to order from the site as always.
I frequently buy used cd's from Alibris, a great location for out of date music, or for hard to find selections. In my hometown, music is important!
David K.
New Orleans
Good selections of used CDs with a wide array of musical genres. Good deal and great listening.
Quick & easy, also cheaper than most other places.
Smooth, as always. I've ordered through Alibris for years, and can't remember any bothersome experiences except one or two occasions of inadequate book descriptions by bookstores years ago. It's always been satisfaction since.
It was a great pleasure to be so easy to fill out the form!
Out of print books located quickly and were at an affordable price. This is always true here.
Found the book I've been searching for for an amazing price! Thank you so much!
My only gripe would be the inability to add more than one VISA card during payment, but I made it work in the end!
It said would get $5 off of i typed in my email and i did not.
I found what I wanted, and I expect to be delighted when I receive the book. I've always been happy with my orders previously.
I needed to add the discount,but it didn't allow me to
Not tuff to order books.
But a question the book myself and myself is brown skin young man looking for beige or brown papers written on books if have send,The Brown or Beige color paper documents.
I always have a great experience with Alibris every time.
Awesome prices! Even better sometimes than the other used book app I use frequently...Love Albris. Never ever have a problem with payment, receiving, conditions of book have all been spot on! Highly recommend this site...
Shipping charges are high and there is no option to wait or select a cheaper shipping method.
All went well except that I could not verify the volume number until I proceeded to checkout.
Website kicked me out after I placed my order. Order did not go through. Had to do the whole thing over again. Hit place my order and nothing happened. Hit it a second time and it worked. You need to work out these glitches.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

