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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The discount for buying several books at the same seller is inadequate. It made me not order as many books.
I love that I can find paper books cheap. There is so much wasted knowledge just sitting on a shelf in a store somewhere out there.
Easy to find the books needed. Shipping is expensive but I needed the books for a class
Thank you for notifying me about the sellout son is sof the book. My son is so excited about receiving it
Placing the order was easy and the product was good and arrived on time.
Great job. I enjoyed shopping here and could recommend it. ðŸ¤
Easy website to use. Can't really say anything else since I have not yet received the book.
When checking out, I had trouble with the site accepting the state. And that seemed to cause other quirks.
Good prices and easy & convenient. Books have been in great condition.
Found the book I wanted. I have been satisfied for many years.
Thanks for having this, choices we well organized and easy to navigate - that's why we buy from YOU!
Wonderful! Love your company, thank you so much! Its a great model and makes used books available to us who love them!
Very nice site. Set up for ease of use. Research easy to use, Large selection of material.
I found the book I'd had many years ago! Yay! I look forward to having it once again.
Great prices. Products come in with the expected quality, sometimes better. Website is very easy to navigate and use.
This has become my go-to online retailer for books. The selection is incredible and it isn't Amazon.
Definitely a better alternative to Amazon. There is no reason to give Bezos more money when you can find used books/CDs at a better price on sites like Alibirs.
Speedy shipping item in perfect condition pleasure to do business with
I ordered my books and they came in very quickly. I ordered two books and they were $13 and other websites they were $30.
First time using Alibris, will use again, but will check the cost of book and shipping against others offered elsewhere. Having said that, the condition of my book was as good as a new one!
I have ordered this novel 4 times now, and each time I receive an email in a couple of days that says the order has been cancelled. I'm thinking this may be because I am shipping the book to a friend who happens to be in a prison. What am I missing? I have been in contact with your customer service, and the advice is to contact the seller in advance and then ask if the mail to prisons, but that is harder than one might think, becasue it's not automatically transparent which book, in a long list, I have ordered. The point is that if there is something I don't understand about book sellers being reluctant to mail to prisons, then I could end up have a series of contacts with sellers over the course of a month or more.
After the first couple of disks, the beginning of each new disk stuttered and took minutes to get thru but eventually i could watch the main program.
Easy to understand web site and have the item that I wished to purchase.
An excellent site and very easy to navigate to complete my purchase.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

