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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,027
value
12,608
shipping
12,598
quality
12,592
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Easy search engine and check out
February 21, 2023

Easy search engine and check out. Wish the search engine cross referenced distributors. That would allow you to ship from same supplier.

Date of experience: February 21, 2023
Georgia
1 review
0 helpful votes
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Books are reasonably priced and delivery is always on time and complete

Date of experience: February 21, 2023
France
1 review
0 helpful votes
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Before checkout price with shipping listed is 24 after i click: A total of €33,91 has been charged to your credit card ending in...

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 21, 2023
Texas
1 review
0 helpful votes
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Very fast.easy to order.great selection and prices

Date of experience: February 20, 2023
New Mexico
1 review
0 helpful votes
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The site is quick and easy to use, even when you have to update your account information.

Date of experience: February 20, 2023
Florida
1 review
0 helpful votes
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Went very well this was my first time and you'll made it easy.

Date of experience: February 20, 2023
Illinois
1 review
0 helpful votes
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This was quick and easy to order
February 21, 2023

This was quick and easy to order. I hope delivery is this smooth

Date of experience: February 20, 2023
Hawaii
3 reviews
0 helpful votes
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It was very difficult to change my billing address...
February 21, 2023
Updated review

It was very difficult to change my billing address so I ended up putting in the wrong zip code (by mistake) on my order.

Date of experience: February 20, 2023

No problems!
February 20, 2023
Previous review

No problems!

Date of experience: February 20, 2023
Michigan
1 review
0 helpful votes
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Overall positive experience, quick and inexpensive, however the User Interface is a little lackluster, especially on mobile.

Date of experience: February 20, 2023
Australia
1 review
0 helpful votes
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Bit soon to say because its my first order from alabris. Find the shipping cost from UK to Australia a bit steep!

Date of experience: February 20, 2023
California
1 review
0 helpful votes
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Frequently had to re-type numbers &/or words three or more times

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 20, 2023
Texas
2 reviews
0 helpful votes
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I love Alibris
February 21, 2023
Updated review

I love Alibris. Shipping isn't too high and used books are a bargain.

Date of experience: February 20, 2023

Easy to find
March 23, 2021
Previous review

Easy to find. Easy to order.

Date of experience: March 23, 2021
Texas
1 review
0 helpful votes
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Always a pleasure shopping with Alibris! Since the year 2000!

Date of experience: February 20, 2023
Illinois
1 review
0 helpful votes
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Greater selection, newer revision of hard to find texts
February 20, 2023
Updated review

Greater selection, newer revision of hard to find texts.

Date of experience: February 20, 2023

Wide variety of vendors and prices with geographical...
January 7, 2023
Previous review

Wide variety of vendors and prices with geographical distribution pleasing.

Date of experience: January 6, 2023

Easy to both find and buy!
December 2, 2022
Previous review

Easy to both find and buy!

Date of experience: December 2, 2022

Fast & Friendly
July 6, 2022
Previous review

Fast & Friendly.

Date of experience: July 6, 2022

Good quality, low price!
June 12, 2022
Previous review

Good quality, low price!

Date of experience: June 12, 2022

A hard bnok to find--saved in my cart since yesterday
May 18, 2022
Previous review

A hard bnok to find--saved in my cart since yesterday.

Date of experience: May 18, 2022

Good prices
April 18, 2022
Previous review

Good prices. Convenient listings.

Date of experience: April 18, 2022

Similar item to previous order
November 28, 2021
Previous review

Similar item to previous order.

Date of experience: November 28, 2021

Search inspired by WTTW Thanksgiving viewing rapidly...
November 26, 2021
Previous review

Search inspired by WTTW Thanksgiving viewing rapidly provided my target.

Date of experience: November 25, 2021

Wishlist helped me find book, then check with tentative...
October 27, 2021
Previous review

Wishlist helped me find book, then check with tentative recipient befoe purchase.

Date of experience: October 27, 2021

New Nobel Laureate
October 7, 2021
Previous review

New Nobel Laureate

Date of experience: October 7, 2021

My source for Hippocrene texts
October 5, 2021
Previous review

My source for Hippocrene texts.

Date of experience: October 5, 2021

Easy to find text; coupon received today applicable
October 2, 2021
Previous review

Easy to find text; coupon received today applicable.

Date of experience: October 2, 2021

For variety and price: Shop Alibris
September 23, 2021
Previous review

For variety and price: Shop Alibris.

Date of experience: September 23, 2021

Smooth use of coupon
September 21, 2021
Previous review

Smooth use of coupon.

Date of experience: September 21, 2021

Satisfactory searching!
February 22, 2021
Previous review

Satisfactory searching!

Date of experience: February 22, 2021
Canada
1 review
0 helpful votes
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Great shopping experience so far
February 20, 2023

Great shopping experience so far - I'm looking forward to receiving the book!

Date of experience: February 20, 2023
Minnesota
1 review
0 helpful votes
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Always enjoy and appreciate shopping with you
February 20, 2023
Updated review

Always enjoy and appreciate shopping with you. Thank you!

Date of experience: February 20, 2023

I'm thrilled with the selection and the ease of navigation through the website. Consider me a loyal customer. <3

Date of experience: January 24, 2023

Thrilling selection and availability, hassle-free checkout…I'm very impressed! Thank you!

Date of experience: December 20, 2022
Idaho
2 reviews
3 helpful votes
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Found what I needed at an incredible price. Thank you!

Date of experience: February 20, 2023
Florida
1 review
0 helpful votes
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Clear, straightforward process for finding and buying a book. Relevant info about the book - synopsis, book condition, etc. - is provided.

Date of experience: February 20, 2023
Florida
1 review
0 helpful votes
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Very good
February 20, 2023

Very good. But I will wait to see if I get the book. Been having lots of problems ordering on line. Pay Pall has always had to refund my money. Good luck!

Date of experience: February 20, 2023
California
1 review
0 helpful votes
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So happy you can make books like this one available used, in good condition, and at a reasonable price. Thank you! —

Date of experience: February 20, 2023