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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My first order. Process was easy. Keep my information private
Do not sell.
I love the book you were able to find for me. I had read it years ago and wanted to read it again my paper back was falling apart and I was the only one who read it. Pages falling out… and I'm easy on books. So I wanted a hard cover hoping it would last better.
A lot of the newer books are extremely expensive I wish you had a special rate for senior citizens over 65.
For people that are senior citizens who enjoy reading and love hard copies instead of paper back I which you would give us a higher discount
Took me a while redirected and had to find books again after changing password and logging in
I love Alibris. I would buy more books if I could, but shipping costs are a big deterrent
Alibris is the most efficient way to purchase hard-to-find and out of print books.
Easy to find what I was looking for, quick and easy check-out process
Books were cheaper than anywhere else. Nice selection of what I was looking for.
If it arrives soon and is in good condition, I will be happy.
Thanks for locating this hard-to-find volume. My grandson will be thrilled.
J. Rubin
Found what I wanted quickly. Quick, easy checkout. Good price.
It can always be better right? But y'all are awfully good!
When one chooses to sort by price the algorithm should also place at the top of the results the ones in the best condition.
Found some good reads, would be nice to have more detailed information about the books (number of pages, pub date, etc.)
Huge number of great titles and very low prices. Also, a pleasure to be able to patronize used book stores around the country!
I chose 2 books from the same vendor. I should NOT have been charged 2 shipping prices.
Quick and easy! I was happy to find hard cover books at great prices! This is a great website. I will shop here again and recommend it to others.
Shipping is high, I don't know how to get the code or shop other books except by title.
Always great books in good shape from multiple booksellers!
Good assortment of books, reasonable prices and shipping costs
Was so blessed that you had these books for such a great price
The coupon for joining the email advertisement bombardment was misleading and pissed me off. Nearly canceled the order. I don't care for misleading gimmicks. I will not be recommending alibris to friends because of this.
I always know I will find what I'm looking for at a reasonable price.
Always find what I need and receive it when expected.
Changing your address in the Alibris system is near impossible. The customer service is a day-late and their shipping is very high. Charging $4+ for media mail that is more than half that cost.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

