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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Your company has a good name. That is why I am purchasing through you. I expect excellence.
Alibris is my "go to" book shopping! Great selection, excellent prices, accurate condition descriptions
Alibris has been my go-to online bookstore for over 20 years!
I have been getting books for Alibris for many years and always go to them first when I am looking for new books. Keep up the good work
I have purchased books from Alibris for many years and have had excellent results and very pleased with all my books I have gotten from them. Thank you Alibris for being there.
Quick and easy. Good products. Very good web site.
Easy to order prices are great and so are sellers. Kenneth C.
Found what I was looking for quickly and at a discount
Good search engine. Like the variety of books available.
Easy search engine. All books I was looking for were available.
Easy to locate authors and books. Updating personal information is quick.
Search engine works well. The choice of so many vendor and the prices are great.
I always find what I'm looking for and at a great price
You had just what I was looking for
I love alibris.com. I always check here first before I purchase anything
Love this site. I see books in stores and catalogs that I want then come here and get them for a third the price
Easy to find a book and easy to check out. Thank you!
Found what I needed. Unable to fully rate the whole experience until I receive my purchase and the condition it comes in.
Quick, easy, and inexpensive. Better than most other bookstores.
Easy to find exactly what I wanted at a good price.
I was able to quickly find the exact copy I wanted for this book.
Items in my cart disappeared and reappeared st much higher prices.
Great to have so many purchase options to choose from.
I was able to find music books that were not available else where.
Continually have a problem logging into my Alibris account that has been established for many years!
Easy navigation and express shopping.
Excellent source. I will definitely come back for bargains.
East to find items. Excellent navigation in this website.
Easy to enter my book title. Went to options quickly!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

