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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was easy to find the book I was looking for, and the price was reasonable.
I usually find all the books I would like. I have found some vary HARD to Find books. Always quick; all materials as described
Accurate description, well-packaged, timely delivery. Overall, very satisfactory.
So far, it's simple. I'm waiting to see the book. Except the requirement to insert "at least 50 characters" is silly and a waste of time.
Better prices than Amazon, and a wider range of sellers. No trick results in searches.
Meets all expectations.
Customer for years, rare problems are quickly resolved.
Aside from the site look dating from 1996, most of the process is fine. A couple of things: we should be able to set a preference for book condition, so we don't have to keep resetting every time we search a book. And it would be nice to be able to "ban" certain sellers from our search results. I'm sick of HPB and Thrift Books clogging up the search results with 20 copies of the same book, making slight changes to the store address, so it looks like 20 different stores, when it's not. Finally, it would be great if posting the tracking number for shipments was mandatory. Too many of them just plug the invoice number in that box. I can't keep track of the shipment if the number isn't there.
HPB has drowned out legitimate independent sellers. It clogs the item lists with "shipments" from various "stores" it owns, but in fact, those "stores" all ship from the same warehouse. I know this because I once emailed one of its stores a question about a book, and the reply was that they couldn't check on any particular book because they're all shipped from a warehouse.
The service from alibris has been seriously degraded as a result. I wish you would do something about it.
Always a pleasure to deal with reputable cites and the comments are an extra.
I was given a referral to the site by my local independent bookstore as a resource to use instead of Amazon. Couldn't be happier. I have never used Amazon to buy books, and now I know about this site, it can help when my local bookstore can't locate a book!
Whether I order a book or a DVD either in movie or music form, the items are spotless, extremely economical, and shipped in safe packaging and sent out in a quick time frame. Never had a problem with anything.
Until Alibris makes good on its The Obesity Code ripoff that I ordered directly from you (nevada), I can't trust you for quality. Instead of sending a printed original you sent me photocopied partial edition with magnified pages omitting page numbers (so you can't easily see what's missing). False advertising. When I pointed this out, you were unsympathetic leaving me unsatisfied. I understand why you avoid a public review rating process.
Every time I tried to place an order using a discount code provided by Alibris, I received an error message stating that my purchase did not meet the minimum required balance to activate it. As far as I could tell my order certainly met the minimum amount, so this was very frustrating.
I got very frustrated with your coupon codes (received by email), which didn't work even when I was above the minimum order amount.
Found a book, ordered it, and now happy! Now to wait for it to arrive!
I wanted to buy more copies, but it would only let me buy one. Other than that navigating the site was pretty easy, not hard.
Thank you! The book I ordered was at a great price, and it was delivered quickly.
Shopping on Alibris is easy. I like to options to shop sellers near me.
Always easy to find the books I want at great prices. I particularly like the option to buy from sellers close to ome.
Sleek user interface, easy to use and efficient. Made textbook shopping easy
Easy communication with seller. Navigation through website effortless. Best prices.
I can always find obscure books on this site... Good range of prices too.
I prefer to wait until the process has progressed a little further
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members