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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick and easy. I appreciate seeing my past searches near the bottom of the page.
Just placed my order and the process is really easy.
I need it shipped to several different addresses and had to order each one separately
Easy to navigate and many options to choose from. Always a pleasure.
Efficient and always find what I'm looking for and more.
Quick, easy, great selection of books and super prices. Thank you.
Book listed in "See all from $10.00" but $10.00 book not in list to order/select from
I really like using Alibris. My only reason I don't use for all my book purchases is that it takes in general too long to get the book.
I put $25 of merch in my order and but it kept reverting to a previous order so I didn't get my $3 savings. I kept trying to go back to fix it but after several tries I gave up.
Alibris is easy to search and provides many options for purchasing a given title.
I've used Alibris several times. I love a book deal.
Everything was good. Get good movie I love. Come back and look later.
The site is very user friendly but it's my first order I'll let you know when my book arrives.
I believe this is my first time shopping alibis. Was easy so far. But of course I don't have items yet as I just ordered.
I do not want to agree to have my feedback published because you do not say what name/handle you will use, but meanwhile you say you will protect my email! So I am no longer happy about this experience. If you had a phone number to answer this question (or built it into the agreement statement), you would seem more trustworthy!
Easy to find the book I wanted, One Skein Wonders Knitting, saw a great price that even with shipping was less than Amazon (which was out of stock) and $12 less than Barnes and Noble. It was a good shopping experience.
Had difficulty the first time I tried to check out: nothing happened.
Super glad a friend told me about alibris! Found MANY of the books I was looking for at affordable prices, and delivered in a timely manner! YEA!
A go-to over the years for books and occasionally music
Very easy to navigate, literally had EVERY book I was looking for! Just made my first purchase, will definitely be coming back
I have been using Alibris for at least 20 years. It is amazing.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

