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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,697
shipping
12,687
quality
12,681
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Tennessee
2 reviews
0 helpful votes
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Quick and easy
March 29, 2023

Quick and easy. I appreciate seeing my past searches near the bottom of the page.

Date of experience: March 28, 2023
Minnesota
1 review
0 helpful votes
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Just placed my order and the process is really easy.

Date of experience: March 28, 2023
Nebraska
1 review
0 helpful votes
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I need it shipped to several different addresses and had to order each one separately

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 28, 2023
Montana
1 review
0 helpful votes
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Easy to navigate and many options to choose from. Always a pleasure.

Date of experience: March 28, 2023
Canada
1 review
0 helpful votes
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Efficient and always find what I'm looking for and more.

Date of experience: March 28, 2023
Georgia
1 review
0 helpful votes
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Quick, easy, great selection of books and super prices. Thank you.

Date of experience: March 28, 2023
New Mexico
1 review
0 helpful votes
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Book listed in "See all from $10.00" but $10.00 book not in list to order/select from

Date of experience: March 28, 2023
California
1 review
0 helpful votes
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I really like using Alibris
March 28, 2023

I really like using Alibris. My only reason I don't use for all my book purchases is that it takes in general too long to get the book.

Date of experience: March 28, 2023
Colorado
1 review
0 helpful votes
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I put $25 of merch in my order and but it kept reverting to a previous order so I didn't get my $3 savings. I kept trying to go back to fix it but after several tries I gave up.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 28, 2023
Maryland
1 review
0 helpful votes
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Easy to use
March 28, 2023

Easy to use. Would like an opportunity for free shipping.

Date of experience: March 28, 2023
Missouri
1 review
0 helpful votes
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Alibris is easy to search and provides many options for purchasing a given title.

Date of experience: March 28, 2023
Maryland
1 review
0 helpful votes
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I've used Alibris several times
March 28, 2023

I've used Alibris several times. I love a book deal.

Date of experience: March 28, 2023
Alabama
1 review
0 helpful votes
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Everything was good
March 28, 2023

Everything was good. Get good movie I love. Come back and look later.

Date of experience: March 28, 2023
Colorado
1 review
0 helpful votes
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The site is very user friendly but it's my first order I'll let you know when my book arrives.

Date of experience: March 27, 2023
Missouri
1 review
0 helpful votes
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I believe this is my first time shopping alibis. Was easy so far. But of course I don't have items yet as I just ordered.

I do not want to agree to have my feedback published because you do not say what name/handle you will use, but meanwhile you say you will protect my email! So I am no longer happy about this experience. If you had a phone number to answer this question (or built it into the agreement statement), you would seem more trustworthy!

Date of experience: March 27, 2023
Colorado
3 reviews
0 helpful votes
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Easy to find the book I wanted, One Skein Wonders Knitting, saw a great price that even with shipping was less than Amazon (which was out of stock) and $12 less than Barnes and Noble. It was a good shopping experience.

Date of experience: March 27, 2023

Had difficulty the first time I tried to check out:...
July 4, 2022
Previous review

Had difficulty the first time I tried to check out: nothing happened.

Date of experience: July 4, 2022
Wyoming
1 review
0 helpful votes
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Super glad a friend told me about alibris! Found MANY of the books I was looking for at affordable prices, and delivered in a timely manner! YEA!

Date of experience: March 27, 2023
New York
1 review
0 helpful votes
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A go-to over the years for books and occasionally music

Date of experience: March 27, 2023
Ohio
1 review
0 helpful votes
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Very easy to navigate, literally had EVERY book I was looking for! Just made my first purchase, will definitely be coming back

Date of experience: March 27, 2023
California
1 review
0 helpful votes
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I have been using Alibris for at least 20 years. It is amazing.

Date of experience: March 27, 2023