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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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System would not allow me to go back and enter a coupon code.
Couldn't sign in so I had to change my password. When I did that the book I wanted was no longer to found. They don't have a chat feature so you can't even get real time information.
Process quick, clear and efficient! Please send a copy of the transaction to my email address as I am currently travelling and w/o access to a printer. Thanks.
Would be better if you disclosed shipping costs up-front rather at the time of ordering.
This the only website that has a copy of the book I've been looking for. All smiles. Thanks.
Found what I wanted quickly, order process was straightforward
Very easy process and the best price I could find!
I'm new to Alibris books, I'm liking the experience so far :)
Changing the billing address is not easy. The message you get when a card doesn't go through doesn't tell you WHY. Then you have to re-enter all the information again.
I found what I was looking for quickly, reasonably priced. The website is very user-friendly.
Shopping is always great, it's shipping that sucks.
Site is very easy to navigate, checkout was easy and timely.
Found what I needed fairly quickly with the search bar.
Love that you save the carts for so long!
Updating the car is so easy!
Easy to use format - easy to access wishlist and old shopping carts!
Incredibly simple check out process!
Ease of checkout - amazing!
Love that you have multiple sellers! Site is extremely navigable!
LOVE shopping on Alibris! Easy browsing - quick results - amazing uncomplicated checkout process!
Thank you for making book shopping enjoyable and simple!
Easy to find what I wanted, descriptions very clear and good price.
Always find obscure stuff quickly -- and at good prices.
Site is still not as easy to navigate as it could be.
Nice and easy to find what I wanted.
Sometimes hard to navigate between categories on your site.
A bit hard to bounce around between search topics quickly on your site.
Ordered what I need for a good price, really quick, on my phone while sitting on the couch drinking coffee. And didn't use amazon.
Like each selection. Ordering was easy and convenient. Details concerning each item seems reasonable.
Convenient, fast and easy to understand information.
Straightforward search, found what I was looking for, though the image on the item was for the DVD version and the item is Blu-Ray version.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members