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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,701
shipping
12,691
quality
12,685
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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I do not want to have any credit card kept on file with any merchant.

Date of experience: April 8, 2023
Wisconsin
1 review
0 helpful votes
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Shipping went up but understandable. You have the books I need for Bible study. God bless

Date of experience: April 8, 2023
Nebraska
1 review
0 helpful votes
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I searched
April 8, 2023

I searched.
I found.
I weighed the expense.
I ordered.

Date of experience: April 8, 2023
Ohio
1 review
0 helpful votes
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Very clear, easy site to negotiate
April 8, 2023
Updated review

Very clear, easy site to negotiate. Very good, fair price.

Date of experience: April 8, 2023

Very good price & easy site to negotiate
April 7, 2023
Previous review

Very good price & easy site to negotiate.

Date of experience: April 6, 2023

Website easy to negotiate
March 27, 2023
Previous review

Website easy to negotiate. Fair prices. Good selection.

Date of experience: March 27, 2023

Easy to negotiate
March 18, 2023
Previous review

Easy to negotiate. Fair price.

Date of experience: March 18, 2023

Fair price
November 9, 2022
Previous review

Fair price. Relatively simple to use your site.

Date of experience: November 9, 2022

Very easy & great price
October 31, 2022
Previous review

Very easy & great price.

Date of experience: October 31, 2022

Very easy to use
September 16, 2022
Previous review

Very easy to use.

Date of experience: September 16, 2022

Very good
September 16, 2022
Previous review

Very good.

Date of experience: September 16, 2022

Great prices easy site to negotiate
January 8, 2022
Previous review

Great prices easy site to negotiate

Date of experience: January 8, 2022
Pennsylvania
1 review
0 helpful votes
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Alibris is always right there when you need them i...
April 8, 2023
Updated review

Alibris is always right there when you need them i highly recommend top shelf

Date of experience: April 8, 2023

All good hands down top shelf
September 3, 2022
Previous review

All good hands down top shelf

Date of experience: September 3, 2022

ALIBRIS
August 23, 2022
Previous review

ALIBRIS. A perfect ten, smooth as clockwork. Keep up the good work thank you. Michael, Lehigh Pennsylvania

Date of experience: August 23, 2022

ALIBRIS..
June 18, 2022
Previous review

ALIBRIS. Is nothing less than a top shelve operation keep up the great work... thank you MILLA... lehigh valley, pennsylvania

Date of experience: June 18, 2022
Wisconsin
1 review
0 helpful votes
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As always, easy to find items and order. Appreciate book condition information

Date of experience: April 8, 2023
Missouri
1 review
0 helpful votes
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I am a repeat customer with an account. This book seller is reliable, convenient, great communicator, accurate descriptions and condition ratings, and great prices. What more could anyone ask for?!

Date of experience: April 8, 2023
Virginia
1 review
0 helpful votes
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I'm never disappointed with anything Love this store
April 8, 2023
Updated review

I'm never disappointed with anything Love this store

Date of experience: April 8, 2023

Always great!
January 12, 2021
Previous review

Always great! I have been buying with Alibris for years.

Date of experience: January 12, 2021
Colorado
3 reviews
0 helpful votes
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Thanks
April 8, 2023

Thanks. Easy, quick, and easy to reset my password.

Date of experience: April 7, 2023
Texas
1 review
0 helpful votes
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I'm very glad that Allibris is here since I often am looking for out of print books. A great resource they are!

Date of experience: April 7, 2023

Easy and painless
November 11, 2021
Previous review

Easy and painless. Very clear and quick process. Items easy to find as well.

Date of experience: November 10, 2021
Maryland
1 review
0 helpful votes
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Twice now I've tried to order some rare books that I found at a reasonable price only for 2 days to go by then I get an order cancellation notice because then item is actually out of stock.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
Alaska
1 review
0 helpful votes
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Fast service, easy to find what you are looking for
April 8, 2023
Updated review

Fast service, easy to find what you are looking for

Date of experience: April 7, 2023

Good fast service
March 7, 2023
Previous review

Good fast service

Date of experience: March 7, 2023

Fast and easy to use
January 10, 2023
Previous review

Fast and easy to use

Date of experience: January 10, 2023
Ohio
1 review
0 helpful votes
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I've found items that I wanted at prices that were more than competitive.

Date of experience: April 7, 2023
Pennsylvania
1 review
0 helpful votes
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System would not allow me to go back and enter a coupon code.

Date of experience: April 7, 2023
Oregon
1 review
0 helpful votes
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Couldn't sign in so I had to change my password. When I did that the book I wanted was no longer to found. They don't have a chat feature so you can't even get real time information.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
California
1 review
0 helpful votes
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Process quick, clear and efficient! Please send a copy of the transaction to my email address as I am currently travelling and w/o access to a printer. Thanks.

Date of experience: April 7, 2023
California
2 reviews
5 helpful votes
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Would be better if you disclosed shipping costs up-front rather at the time of ordering.

Date of experience: April 7, 2023
Texas
1 review
0 helpful votes
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This the only website that has a copy of the book I've been looking for. All smiles. Thanks.

Date of experience: April 7, 2023
Arkansas
1 review
0 helpful votes
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Found what I wanted quickly, order process was straightforward

Date of experience: April 7, 2023
Mississippi
1 review
0 helpful votes
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Very easy process and the best price I could find!

Date of experience: April 7, 2023