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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Much better than when I tried to order this book two days ago!
Easy to find books and checkout and I specially like sorting by seller rating. BUT I have been unable to create an account. When I enter password the system seems to ignore it and doesn't try to save my information. I must have tried 6 or 7 times with 2 different passwords!
Interesting books -prices good, shipping a little high
Easy to purchase as guest. Really like how quick the process was!
Pretty efficient recovery of password and road to check out.
It was rather frustrating finding the best way to order with free shipping/discounted shipping.
It was a little confusing about the free shipping during the "placing my order" phase: it looked as if it were not being applied at first.
Easy shopping experience, hopefully the product received will be as described.
Great site. Glad I found it. Better than amazon in many degrees
Best Price anywhere for this book by 15 difference, wow great job guys!
Find rare books great price very good or like new
Thank you for the $4 code PICNIC which influenced me making this rare costly book today
Easy to use this website and the pricing is great.
Quick and easy to find titles and purchase and checkout.
Hard to find various titles. On and off it took nearly three days. I am anxious to see the videos. The shipping costs were more than the videos.
Had what I wanted! Ordering process was smooth. Can't wait to receive them! Thank you!
Quick response. Went above and beyond the call of duty by finding a replacement.
Like it because my account is already to go quick and easy. Don't have to jump through hoops.
I was pleased how my request was sourced and filled.
No option to combine shipping when buying multiple titles from the same seller.
Couldn't view second item in cart until I was checked out. It just stated that I had 2 items while showing the first CD.
Quick and easy can't wait for the delivery! Thanks for having the necessary tools for our lives. Amen!
So far, so good
Ask me after I receive my books and I'll let you know
I really worry about buying used books without looking at them first
I received an email Notice today 4/27/23 for $5.00 off my order. It was not accepted. Why not? Don't send me email $500 off Notices if you don't accept them. You must be aware of my Order as you emailed my cart would soon expire. Irresponsible customer service! Hopefully, the novels will meet at least "Good"
Description. I will check the Checkbox to obtain my Order but don't wish to have any of my comments published anywhere. This is a scam world. I wish to protect my identity.
Marilyn
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

