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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Always have what i'm looking for - it's easy to order. Long time customer - love you guys.
Yep, I continue to receive coupons via email but when I try to use them it does not go through as advertised. This last coupon was supposed to have $20 off but I was able to only find $4 as the highest amount. This is a lot of money spent for $4 off!
So pleased to find a reasonably priced Hebrew pocket dictionary. Thank you so much.
I put a book in cart thinking I would check out as guest. Seems like you wanted me to have an account so I signed up. The book I had selected was not in my cart, nor was it in the shop any longer. That's okay, I got another copy. But it is was kept me from giving 5 stars. Thank you!
Good selection; fair prices; easy-to-navigate website
Great indexing so easy to find particular titles. Fair pricing.
Easy to navigate and complete the transaction
Easy to navigate and simple to check out.
I Contacted the seller a few days ago and got a quick response.
You website is user friendly. Please do not change your website.
I like their website because it is user friendly. I search for the book I am looking for and all of the listings for that book come up in order of price. So easy to compare everything I need to know about the book and the sellers without continual searching. Customer Service has always met my needs. I very much like their website. It is well organized which saves me time. Prices are good, too! I hope they never change the way they list the books
And sellers of the books.
I have ordered from several different sellers that sell on Alibris for years. So far I have always been very satisfied with my items. Usually better condition that expected. Shipping and packaging has been great. No problems with customer service ever. I pay close attention to the ratings of the sellers.
I have shopped with Alibris for years. All five star experiences so far. No complaints whatsoever with any of the sellers that I have chosen.
Great selection/access for large print books (old people like to turn physical paper pages)
Some difficulty finding the spot to enter the coupon code.
Easy navigation of site. Shipping reasonable...better if less or free but reasonable
Awesome! Just watched the movie and can't wait to read the book! Super excited you guys had a great copy for sale for so cheap!
So far they have been very helpful and awesome! Thank you for the opportunity to buy music from you!
The books are always in good shape and the prices are unbeatable...thanks.
It's a great website for used books. It is very easy to search for a book
I'd love to see shipping totals in shopping cart before checkout, the shipping isn't so bad as to warrant hiding it till later in the process.
So far, great deals and good prices. I hope my purchases are what I intended to order, (quality, description, etc)
Tons of titles available across a wide range of conditions and prices. We've used alibris for years and keep coming back!
Very good, except I selected my books and then needed to get my password and then couldn't find the cart with my book in it, and I had to start over gain.
It was very easy to find what I was looking for. The purchasing process was also very easy.
Quick to find, quick to check out with my preferred pay option. Thanks Alibris!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members