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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris offers a convenient way to purchase items I have interest in.
Movies ordered. Received them and I am happy with my purchase. Thank you for a great experience all around.
Easy and very affordable. Will wait for them to arrive in 3-12 days.
Alibris is a wonderland of used books and other media. Good descriptions, prices, vast inventory, reasonably prompt delivery. Shipping is more expensive now, post covid, but so is everything. I ordered season 2 of The Closer, and, when it arrived, one DVD was from season 1. I complained, and they gave me a refund and an apology and explanation of why they couldn't track down the omitted season 2 DVD. Can't beat that.
Very good selection of books, fully functional transparent shopping
My order was exactly as described. I received on date that was promised.
First time ordering was easy
Hopefully shipping is good, too.
Arrived quickly, was what I ordered, and was in promised condition
Searching for books thru alibris is always an easy task, with quite a selection. The prices are reasonable as well.
Quick to find and easy to check out. Now just waiting for delivery of book.
Found both books that I was looking for. And I couldn't find the Martha Grimes book on three other book sites!
I can almost always find what I need here! Alibris is the first used book online site that I recommend.
I would prefer a better indication of when i will receive my book, instead 3-10 days
The cart took a couple tries to checkout :( other than that the site is cool
Better than with Amazon! Less pretentious. So far so good. Let's see how well the items arrive and I'll follow up.
Like I said the books were a decent price but the shipping cost as much or more than the books themselves
Prices are amazing! Will definitely recommend and co to use shopping! Love!
Everything was great. The book came fast and is in perfect condition. The shipping is a little pricey but fine in a pinch.
It has been a quick process making an order and I am excited to receive my books.
Came fast and in good quality! Provider also sent images of product when i asked.
Can always find what I want at a good price. New books are too expensive these days for us old folks.
Easy check out process. The price was good. The survey at the end is aggravating. I think I my need to rethink my responses.
I had a hard time finding a book for a friend of mine as a birthday gift. I found it on Alibris, they shipped it quickly and it was exactly what I was looking for. Don't hesitate to purchase from them.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

