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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,021
value
12,501
shipping
12,491
quality
12,485
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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The price was right and they had many selections to choose from.

Date of experience: July 13, 2023
Massachusetts
1 review
0 helpful votes
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I love that you are not Amazon
July 13, 2023

I love that you are not Amazon. User friendly site is nice. I hope to get a call if anything goes wrong.

Date of experience: July 13, 2023
South Carolina
1 review
0 helpful votes
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All my items are coming from the same seller am I being charged individual shipping rates or single rate for one shipment?

Date of experience: July 13, 2023
California
1 review
0 helpful votes
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Well designed site
July 13, 2023

Well designed site. Easy to check out as a guest. Thank you!

Date of experience: July 13, 2023
Texas
1 review
0 helpful votes
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Easy to process
July 13, 2023

Easy to process. Anxious to receive and start my 15 minute meals with Jamie. Love his show.

Date of experience: July 13, 2023
Missouri
1 review
0 helpful votes
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I was looking for a specific book and found it on your site, as well as other books I had not yet read and am now glad to be receiving them.

Date of experience: July 12, 2023
Oregon
3 reviews
0 helpful votes
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I like how many options are here and all the different places material is sourced from. I would however like to see copyright dates more easily.

Date of experience: July 12, 2023
Maryland
2 reviews
0 helpful votes
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Awesome
July 13, 2023
Updated review

Awesome. My children's favorite books for my sister's 1-Year-Old Grandson!

Date of experience: July 12, 2023

Great
July 13, 2023
Previous review

Great. Found the partner book. Suggestion by Allibris

Date of experience: July 12, 2023

Found Book that was hard to find
July 13, 2023
Previous review

Found Book that was hard to find. I used to read this book to my children and now I want to get it for my great-nephew.

Date of experience: July 12, 2023
Washington
1 review
0 helpful votes
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I like that I can take my time while deciding what...
July 13, 2023
Updated review

I like that I can take my time while deciding what I want.

Date of experience: July 12, 2023

I like shopping at Alibris
December 14, 2022
Previous review

I like shopping at Alibris. Missing images and descriptions on some items can be disappointing. But the site is easy to use for the most part.

Date of experience: December 14, 2022
California
1 review
0 helpful votes
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Your shopping cart could make it easier to keep tabs of our total if it included shipping costs, instead of me having to use a calculator to add in the shipping of each book. You don's see the combined balance until checkout. Also, it was hard for me to change my shipping address to a family member. Once I finally figured out how to add a shipping address, I had to reenter my credit card information. You could have made it easier to select a different address than my own.

Date of experience: July 12, 2023

I have been looking for this book at an affordable...
September 23, 2021
Previous review

I have been looking for this book at an affordable price for ages. I am so pleased that I found it here!

Date of experience: September 22, 2021
Wisconsin
1 review
0 helpful votes
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Am a return customer to Alibris
July 13, 2023

Am a return customer to Alibris. Great company that runs very efficiently. They never disappoint.

Date of experience: July 12, 2023
Virginia
1 review
0 helpful votes
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I was thrilled to find a book I had not been able to find anywhere else.

Date of experience: July 12, 2023
Indiana
2 reviews
0 helpful votes
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When I discovered Alibris, my renewed love for reading increased exponentially!

Date of experience: July 12, 2023
Florida
1 review
0 helpful votes
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Very difficult to order
August 11, 2023
Updated review

Very difficult to order. They lost what I had in the cart. Took a long time to place my order.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2023

My basket was not held s
June 13, 2022
Previous review

My basket was not held s. Sometimes you find a book 2 minutes later it's gone. I like the prices shipping is expensive, but I'm glad you are there. So it's helpful and cheaper and it's putting books and Bibles to good use. So people can believe in Jesus for everlasting life! Thank you.

Date of experience: May 13, 2022
Washington
1 review
0 helpful votes
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I usually find the exact book I want on your website
July 12, 2023
Updated review

I usually find the exact book I want on your website.

Date of experience: July 12, 2023

I usually find exactly what I want on Alibris.com
March 24, 2023
Previous review

I usually find exactly what I want on Alibris.com.

Date of experience: March 24, 2023

I found exactly what I wanted
May 5, 2022
Previous review

I found exactly what I wanted.

Date of experience: May 5, 2022

I usually find just what I am looking for
March 29, 2022
Previous review

I usually find just what I am looking for.

Date of experience: March 29, 2022

I usually find what I am looking for on Alibris.com
October 20, 2021
Previous review

I usually find what I am looking for on Alibris.com.

Date of experience: October 19, 2021

Great prices on used books!
October 5, 2021
Previous review

Great prices on used books!

Date of experience: October 4, 2021
Ohio
1 review
0 helpful votes
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Pretty quick and easy, just how I like to purchase things on the internet

Date of experience: July 12, 2023
Michigan
1 review
0 helpful votes
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Search is very easy and effective, good info about...
July 12, 2023
Updated review

Search is very easy and effective, good info about available books.

Date of experience: July 12, 2023

Love Alibris--supporting booksellers without supporting...
January 8, 2023
Previous review

Love Alibris--supporting booksellers without supporting Amazon. I like the choice of copies and prices.

Date of experience: January 8, 2023

Love this site
October 29, 2022
Previous review

Love this site.

Date of experience: October 29, 2022
Utah
1 review
0 helpful votes
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I had a very difficult time finding how to pay and an even more difficault time verifying that you had the correct address for me. You should allow your customers the opportunity to verify such info.

Date of experience: July 12, 2023
Massachusetts
1 review
0 helpful votes
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It took too long to place my order (over 30 minutes)
August 11, 2023
Updated review

It took too long to place my order (over 30 minutes). I had to repeatedly put down my credit card information. This is not the first time this has happened.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2023

It took too much time to pay as a guest
May 28, 2023
Previous review

It took too much time to pay as a guest. I was also trying to register with current email address to change from my old email.

Date of experience: April 28, 2023
California
1 review
0 helpful votes
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Always great
Appreciate the books old, valued editions $$
Keep up the great work! Cheers,tr

Date of experience: July 12, 2023