On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I would very much have liked to have been able to read the first few pages.
I dont understand your " current" address. I have to change it everytime! My address should be the default
I get a discount coupon but there's no place to enter the code
Always excellent selections and prices, ease of payment. Love Alibris!
I found what I wanted quickly. The checkout was quick and easy.
I found what I was looking for without a bit of trouble.
Alibris is the place to go for art books that are out of print. I always fine what I want.
Easy to search and find books that are hard to find at bookstores
At checkout there was a change to one of the books I ordered but no way to return to shopping once in check out.
Very easy to find books I need and have many options to select from on the website.
Found all the books I needed. Quick and Easy to use your website
Seems no problem, I like the flat rate international shipping
I have attained cosmic bliss by means of this shopping experience.
I liked how you saved me money by choosing the same location of my items last time.
Thanks for the new savings which are better choices. I like this feature!
I need this book and am glad to get it mailed to me. Thanks
The ratings and details are very helpful in deciding which item to choose. Thank you.
Fine, except that adding a new shipping address cancelled the payment info. Doesn't make sense. Not related.
I like to support Alibris. Many selections. Information is well presented on publishing date and condition. Search line isn't always so easy to use but got to Travel so could find books.
I appreciate the suggested buy version of the book. Easier to decide.
The website is easy to use and Alibris had all of the books I was looking for at less cost than Amazon!
Great prices for the books I need for my Book Club!
Difficulty getting your pr\gram to accept my adress. Had to re-enter a couple of times
Alibris is the best! When dealing with you people I feel like I'm dealing with fellow books lovers. I know that I'm not just a customer.
I am tech challenged but this could not have been easier.
I would appreciate knowing, as I order books, which of them are available from the the same outlet. This would help me save on shipping.
Need more of a description eg. Book, workbook, hard or soft cover. Details to vague.
Default order of best-selling is not my first choice.
Found books that I did not know by an author I knew of.
Easy to find my rare item at an affordable price. Much appreciated.
Good website, mostly good book descriptions, poor ability to look at cart - got error messages, kept saying you already used that coupon when just trying to look at cart.
Shipping is more than the cost of the book...BOOO
I found a book on my list that was extremely cheap compared to every other used book seller that also carries this book.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members