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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Site is easy to use. Shipping prices were slightly higher than I would've liked, but overall good experience
The only negative is I don't know how to track books I've ordered.
The site loads slowly and the coupon that I received on 8/1/23 did not work.
Easy to find books and the books are usually a great price. There has only been a few books that I could get cheaper elsewhere.
Shipping seems a little high. But I was able to find exactly what I was looking for.
So excited at the prices until I saw the shipping costs
Love the convenience of getting multiple items from multiple sellers from one website
The book I wanted was available at a good price. Easy checkout. We'll see how quickly it ships.
Started a second time because i hadn't noticed that one choice was blu-ray. Easy process on a busy day -- thanks!
Alibris is my trusted go-to (after my local indie).
Challenging to change and then check and recheck that shipping and billing address were correct. Items do not change as easily as user may think hey will.
I did like the comparison option.
Challenging to straighten out use of account. I had all the right info, but it wasn't going through.
Easy to use web site; fantastic selection of books.
I have used Alibris for over 12 years and NOT ONCE have I ever received bonus points, coupons nor any other means in appreciation for spending money to make you richer and me the less. Although I am stuck between a rock and hard place in ordering my books at a decent price. I will continue to use you though!
Thanks!
This is the second time I've used Alibris, as my first experience was more than satisfactory.
I can usually find the books I'm looking for all in one place.
I had no problem finding my book and getting a great price
I wish that there was an expedited shipping option. But there was only standard shipping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members