Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You offer a discount code then you have to spend $50. What a scam to get our email address to spam everyone.
Easier than before. Guess I'm learning something. Thanks Joe Slade
Love this movie. A classic for all time. Not just because of a biblical topic but because it's just a good movie and a great story. Thanks alot.
Simply LOVE all your material. Look forward to seeing about more.
Easy information, access and check out. Very good web design.
Quick easy shopping and ordering. They always come quickly and by USPS mail.
Good; however, I'd like to have eliminated some old addresses. Couldn't figure out how to handle that.
Quickly found what I was looking for and at a very good price.
Located what I was looking for quickly and ordered with no problems.
Quickly found what I was looking for and at a good price
A little trouble negotiating the search site but it worked out. Kept trying to sell me the highest price item..
If frequently found books I can't find anywhere else here at Alibris
I prefer to buy from Alibris because it is not owned by Amazon. However, I find your website more and more difficult to use, the more bells and whistles you add. Just for example, looking for a book today (can't remember which one) a lot of MP3 audio books came up first. Also if, at the bottom of the list, I click on "next" or "2" to get to the next page, I am taken back to the start of the list. Maybe most people like your new glitzy look - I wouldn't be surprised. As for me, I like the feeling, which I don't get so much now, of browsing in a humungus used book store with the authors and titles neatly arranged. Still, best of luck - keep going. (P.S., I used to have a (mostly classical) CD store and still have a small stock, so I am an Amazon seller. I've stopped selling anything priced under $15 - too much hassle for pennies. I've checked your sellers site; too rich for me, but that's not a complaint; it's completely understood. It's important for you to stay in business and for that, unlike Amazon, you've got to make a decent profit.) Anyway, keep going - it's important. But that I have to check this box [I agree to have this feedback published on public websites (Sitejabber, Google, and others) to help inform other consumers] to send my feedback is 100% crappy.
I love this company. I always find what I need, the shipping is fast, and if there is a problem, they handle it quickly. Thanks Alibris!
Always find what I want.
Never any problems checking out or with shipping
The BEST!
Love this place. Great selection, fast check out, fast delivery
Great prices, selection, and service.
Every book I ever bought came fast. Always a choice in how much I spend, selection is fantastic
Always find what I want and more. Find books I didn't know author had written, so I gotta snat h them up. Fast service from all sources
The seller isn't always the same as listed. Don't try to line up books from the same seller to save on freight, won't work.
Alibris always posts everything accurately, books arrive in condition as stated and for est prices available. I always go to Alibris first when I look for a used book. Always. I highly recommend anyone looking for a book to save time and energy to also go first to Alibris. Definitely.
I have been satisfied with every purchase I have ever made from Alibris books. All their sellers are the best. I really appreciate Alibris Business.
Thank goodness for Alibris. If I have a problem finding a certain book, I can always count on finding it at Alibris. I just have to remember sooner and go straight to Alibris from now on.
User friendly with competitive pricing. Thank you, Alibris!
User friendly with prompts provided to ensure a successful purchase and product.
I could find two books with no problem. The prices are so much better than Amazon. I bought 2 books for the price of one. What brought up the price was the shipping. No big deal on the shipping.
I found everything I was looking for at very reasonable prices.
I always enjoy shopping with Alibris and have done so for years.
They had what I was looking for at a great price. What's not to like?
I found what I wanted quickly, at a good price.
You had what I was looking for at a decent price. I was shocked at how much some of the books have gone up in price. When I'm buying a used book I'm not willing to pay $16, or $30!
I found what I was looking for quickly and easily. The check out process was simple and straightforward.
Your website did not like to save my billing address for my credit card. It took me like 45 minutes to figure it out. I like this service, so please don't take this as a complaint, just an opportunity to improve service
Chomsky would be proud of your Language skills...After all.he was Born in Philadelphia.like W.C.Fields.
So far so good except my order for oxford ab Urbe condita
I always find what I need at Alibris. I have recommended this site for years as a great resource.
It is rare I cannot find a book that I want, and at a very good price!
You have shipped me the wrong item. Also, shipping takes forever. I want to support you and I will continue, but if you would address these issues, I'd be grateful.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

