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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I placed an order, it was cancelled. I needed the book for a class and now have to order another and it will arrive after the class starts.
Easy to locate the book I wanted with options and fast checkout.
Easy to find book that I was looking for at a good price.
Very easy, pretty much always have what I am looking for.
Website is easy to navigate and checkout is as well
The first order was sold out so I try again with this one
It went well. I was having trouble with another vendor on line.
For a pretty obscure book, there were many options and a good range of prices.
Found the book I was looking for easily.
Alibris has an unbelievable selection of books, including titles I could not find on other online booksellers.
Easy to find books I am looking for.
I was able to find my book at a much cheaper price than AMAZON.
Easy to find books and plentiful choices. Prices were lower than Amazon, even with free shipping from Amazon.
Very quick and easy. I had to search to get both books from the same store. It would be nice to receive notification that they were available from the same store.
Great place for hard to find books at a resealable price
Great, I saved a lot so now I can get more books.
When 6 of the books are coming from the same source, why would there be a shipping cost for each book?
A little bit ponderous, entering the shipping and CC info, but eventually got it done.
Well, er, I didn't have any trouble. The prices, editions and conditions of the books were comparatively displayed enough for a choice.
Good poet descriptions, kept me from ordering wrong poet.
I am an alibris.com seller myself and so hope that orders from me are as smooth.
Found book immediately. Already had my account information up.
Found the lowest price for the book I wanted on this site. Quick and easy checkout.
Quick and easy interaction. Bonk delivered quickly and in perfect condition.
Very speedy to find and order and pay for this book!
By now, I have ordered quite a few books from Alibris. You have become my main go-to book source. I look forward to someday getting a break on shipping costs, or a coupon that doesn't require me to buy 15 books at a time to be eligible to use. Is that a pipe dream? Oh, and by the way, I always mention Alibris when the subject of books comes up.
Locating the titles couldn't be easier. Coordinating sellers to minimize shipping is a bit more of a challenge, but I got it done!
Ordering the book was fine, but I cannot finish evaluation until I receive the book.
Haven't visited the site for some while, but there was no problem getting accustomed to the easy navigation and clear headings - well put together!
I like that the buying process wasn't long and drawn out with password submission and such. That's perfect for us seniors.Thanks!
Prices have skyrocketed for used textbooks. It is a shame. This was a place where you could find some neat buys (and I used to recommend it to my students) -- now it is just a cut throat as Amazon.
I always enjoy buying books through Alibris. I have never had a problem with the sellers of used books either. Thank you
GREAT no problems so far. I have ordered books and music.
I like your site and find it fairly easy to use.
Very easy and direct. Found exactly what I needed.
Thanks!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

