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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,733
shipping
12,723
quality
12,717
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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It just took so much fiddling around and going over the same things so many times, just to enter my credit card number, even tho you have had it for many years.

Date of experience: October 20, 2023
California
1 review
0 helpful votes
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Great prices and amazing opportunity to purchase pre...
October 21, 2023
Updated review

Great prices and amazing opportunity to purchase pre owned books. Love the the site has all the tittles I'm looking for and this is now my go to site for buying books. Also love the daily deals going on and the tips to save shipping costs in the cart. Wish it was easier to search for all the titles from the same seller to save on shipping overall happy with the experience

Date of experience: October 20, 2023

Quick easy and straightforward experience
May 30, 2023
Previous review

Quick easy and straightforward experience. Thank you

Date of experience: May 30, 2023
California
3 reviews
0 helpful votes
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I saw that this book was available for a little over $6.00 plus shipping. I ended having to pay almost $15!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2023
Georgia
1 review
0 helpful votes
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Very easy to navigate this site and I love the prices. I'll definitely order from here again.

Date of experience: October 20, 2023
Florida
2 reviews
0 helpful votes
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The shopping experience is easy making shopping here...
October 20, 2023
Updated review

The shopping experience is easy making shopping here an extra pleasure.

Date of experience: October 20, 2023

Easy to use with good selection of products
October 8, 2022
Previous review

Easy to use with good selection of products.

Date of experience: October 8, 2022
Texas
1 review
0 helpful votes
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Quick and easy to find and purchase what I wanted.

Date of experience: October 20, 2023
Nebraska
1 review
0 helpful votes
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Some weird glithces happened this time, like the price...
October 20, 2023
Updated review

Some weird glithces happened this time, like the price of books showing up cheaper than they actually were.

Date of experience: October 20, 2023

Love the cart optimizer tool
October 13, 2023
Previous review

Love the cart optimizer tool. I love buying books through Alibris. Great fun!

Date of experience: October 12, 2023

Card processing issues were the only hiccup and more...
March 29, 2023
Previous review

Card processing issues were the only hiccup and more expensive shipping than I was hoping for

Date of experience: March 28, 2023
Washington
2 reviews
0 helpful votes
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Rapid reasons to search and ability to select provider
October 20, 2023
Updated review

Rapid reasons to search and ability to select provider

Date of experience: October 20, 2023

Quick and easy
April 8, 2023
Previous review

Quick and easy

Date of experience: April 8, 2023

An amazing source
October 25, 2021
Previous review

An amazing source

Date of experience: October 25, 2021

Could not find all that I was looking for
September 26, 2021
Previous review

Could not find all that I was looking for

Date of experience: September 26, 2021

I found what I needed quickly and easily
April 27, 2021
Previous review

I found what I needed quickly and easily

Date of experience: April 27, 2021
Colorado
1 review
0 helpful votes
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Site was easy to use
Minimal info needed to process purchase- quick and easy.
Found all 3 titles I desired at low prices. Thanks. Colorado purchaser

Date of experience: October 20, 2023
Missouri
1 review
0 helpful votes
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I like that you could find me both books from the same...
October 20, 2023
Updated review

I like that you could find me both books from the same shipper. Good for the planet.

Date of experience: October 20, 2023

No problems
March 18, 2023
Previous review

No problems.

Date of experience: March 18, 2023
Ohio
1 review
0 helpful votes
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Shipping too high on multiple same order purchases

Date of experience: October 20, 2023
Washington
2 reviews
0 helpful votes
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Love alibris, always way faster than I expect, and great prices too!

Date of experience: October 20, 2023
Australia
1 review
0 helpful votes
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Straightforward ordering process
October 20, 2023

Straightforward ordering process. Should show international freight from the start not just right at the end.

Date of experience: October 19, 2023
Nebraska
1 review
0 helpful votes
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So far so good, just wish shipping was cheaper than the items I bought.

Date of experience: October 19, 2023
Arizona
2 reviews
1 helpful vote
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Alibris is always my first choice for great books!
October 20, 2023
Updated review

Alibris is always my first choice for great books!

Date of experience: October 19, 2023

Alibris is always my first choice when shopping for...
March 26, 2023
Previous review

Alibris is always my first choice when shopping for books.

Date of experience: March 26, 2023

Alibris is just the best!
March 18, 2023
Previous review

Alibris is just the best!

Date of experience: March 18, 2023

I depend on Alibris--for selection, quality, and customer...
December 20, 2022
Previous review

I depend on Alibris--for selection, quality, and customer service and satisfaction--and am rarely disappointed.

Date of experience: December 20, 2022

Alibris is always well stock, efficient, and reasonably prices.

Date of experience: July 14, 2022

I always rely on Alibris to have even hard-to-find...
June 13, 2022
Previous review

I always rely on Alibris to have even hard-to-find books.

Date of experience: June 13, 2022

Alibris is always dependable and efficient
February 14, 2022
Previous review

Alibris is always dependable and efficient.

Date of experience: February 13, 2022

Updating my personal information was a little confusing
July 26, 2021
Previous review

Updating my personal information was a little confusing.

Date of experience: June 26, 2021
Washington
1 review
0 helpful votes
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Easy to find the book I needed
October 19, 2023

Easy to find the book I needed. Easy to go through process to get final total (with shipping and tax) to compare to other online stores.

Date of experience: October 19, 2023
Texas
2 reviews
0 helpful votes
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Always pleased with the selection and inventory of...
October 19, 2023
Updated review

Always pleased with the selection and inventory of Alibris books.

Date of experience: October 19, 2023

Quick and efficient book order process
July 21, 2021
Previous review

Quick and efficient book order process.

Date of experience: July 21, 2021
Indiana
1 review
0 helpful votes
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Found the book I was looking for and checked out in...
October 19, 2023
Updated review

Found the book I was looking for and checked out in only a few minutes!

Date of experience: October 19, 2023

I can almost always find what I'm looking for at Alibris and at lower prices!

Date of experience: March 2, 2023

Less money than another online used book store easy...
February 27, 2023
Previous review

Less money than another online used book store easy to order.

Date of experience: February 26, 2023
Georgia
1 review
0 helpful votes
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I still need to know how to update my email address
October 19, 2023
Updated review

I still need to know how to update my email address.

Date of experience: October 19, 2023

It would be nice if I could access the cart from any...
November 13, 2023
Previous review

It would be nice if I could access the cart from any page. It's a bit frustrating to have to start over every time I want to go back and look at something, and I have to start over. Also, I'm not quite sure how to update my email. I logged in as a guest with my previous university email. Now, I'm at a new university, and you won't be able to help me via email, because you don't have a valid email address. So, for me, there's really no benefit to creating an account vs being a guest. How will this be fixed? Update: I was able to enter my new email address when I checked "Yes" to an offer for you to follow up. Thank you.

Date of experience: October 14, 2023
Mauritius
1 review
0 helpful votes
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Easy shopping experience and receipt of goods within a reasonable delay.

Date of experience: October 19, 2023