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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Good information, fast and easy. Found what I looking for quickly.
Brand new book in perfect condition. Great little book packed with insight.
I am always surprised by the amount of the shipping charge. Is there any way to see or compare books including shipping charges?
Impossible to get the $5 promotional coupon, regardless of signing out and back in, or reordering the book. How it works?
Book was very low price and acceptable condition for the price. Arrived at a reasonable time. I was happy with the order.
Alibris had the books that I wanted and at a reasonable price! I will be back!
Mine was an excellent response. I received my book in good condition and expeditiously.
It's wonderful to have a way to support smaller book sellers and avoid Amazon!
Found the book at a reasonable price and fast shipping. Thank you!
Alibris has a pretty good selection of textbooks. Liked being able to search by the exact ISBN to find the editions that I needed. Shipping time and packaging was reasonable, and products were as described. Overall positive experience. Will visit again!
Easy to find vintage albums in our preferred format. They were in good shape and delivered in a timely manner.
Very difficult to send to an address different than billing address. Maybe my fault.
I was not aware it was coming from Thrift Books. I am not a fan of Thrift Books because they ruin books with their stickers
Thanks for easy check out. I like the choices I was able to choose from.
Whenever I need a book I can always find what I need when I shop here. Love it!
The address keeps defaulting to an old address, and I can't see how to set an address as my default
I was happy to be able to order an old quilting book from alibris. I received the book quickly and in good condition
The book I was looking for was found by alibris and offered at a reasonable price.
Very convenient and helpful pay site. Easy to use even on my Android phone.
Fast delivery! Item in great condition! I get a great price for everything I'm looking for
I have never had a problem ordering or with delivery on any order
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

