Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Item was described well and had no problems ordering. Excited to receive my kit to see if all is intact! Thank you.
Alibris has good descriptions and I can usually find what I want. Quality ratings have been accurate.
Pleased with the availability of books that were published close to 100 years ago.
Easy to find what I was looking for and the best price for what I wanted.
Shipping is a little pricey for books, but the price of the used books are great.
Its nice that they gather the various sellers under one roof for me.
Easy to find the books I want. Check-out is a breeze, and I know the books will be of good quality.
Easy to find book, easy to place order and shipping options are given where they are seen readily.
Great selection of books, great price and easy to order and pay.
Lovely! You didn't have a copy fo the book I wanted, yet were kind enough o place a similar one in the cart. Thank you!
Easy to locate books, easy to orders. Selection is wonderful!
Easy to find what I need. The entire process is excellent. Fantastic choice of books and other materials.
Alibris is the best site for discounted books by far
I sent an email inquiry, it was not answered. I wanted to send it as a gift, there was no option for gift or gift card.
Unfortunately, I just experienced my first negative transaction: I chose the "special button" to save a couple bucks(1.44) and the wrong book was ordered instead of the title I ordered. Sometimes it doesn't help to be helped to save!
I always come to Alibris to check on books I would like to read. Even with the freight charge, I save money on books that are in great condition!
Alibis is a trustworthy, reliable source for many of my book purchases. Always a pleasure to do business with them.
Easy to use website, multiple sellers to choose from, always a good experience using Alibris
Always a pleasure using Alibris! Website is easy to navigate and checkout is a breeze
OK, about the same as all online ordering systems now.
Found the book I was looking for faster and cheaper than anyone! Thank you Alibris!
I always find more at Alibris than what I came for! I recommend them like crazy especially this time of year for gift giving.
To my knowledge no one has ever been disappointed.
Always find something wonderful and more!
Always happy to find something wonderful at Alibris! My go to for books AND music!
Always love shopping at Alibris and recommend it to all my friends for holiday shopping as a book is always the right size.
ALWAYS pleased with my Alibris experience!
Have shopped here many times and always so pleased to find exactly what I am looking for!
Always great service and easy to find items quickly.
Shopping with you for several years. Great prices, service and always my selection available even if over 20 years old.
Shopping with you for several years. Great prices, service and always my selection available even if over 20 years old.
I love Alibris generally. However, the shipping times and costs are way to long and high.
I love Alibris and am a long term customer. But the individual shipping costs are hard to justify, especially when I buy a new book and it arrives with crumpled corners from poor packaging.
Great prices. Books always in good/excellent condition. Fast shipping.
Always order books from this site. Very pleased!
Your site kept calling me someone else's name. Had to fight to get it fixed.
I needed to change credit card numbers. It was quick and easy
Ok I just entered wrong expiration date on card
All good now!
Good selection options. Sales tax not calculated correctly. I'm not in the city limits of Tucson, so only pay state and county sales tax, about 2.5% less.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

