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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,026
value
12,601
shipping
12,591
quality
12,585
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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Item was described well and had no problems ordering. Excited to receive my kit to see if all is intact! Thank you.

Date of experience: November 19, 2023
North Carolina
1 review
0 helpful votes
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Alibris has good descriptions and I can usually find what I want. Quality ratings have been accurate.

Date of experience: November 19, 2023
Canada
1 review
0 helpful votes
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Pleased with the availability of books that were published close to 100 years ago.

Date of experience: November 18, 2023
Florida
1 review
0 helpful votes
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Easy to find what I was looking for and the best price...
November 19, 2023
Updated review

Easy to find what I was looking for and the best price for what I wanted.

Date of experience: November 18, 2023

A lot of options to choose from
June 25, 2022
Previous review

A lot of options to choose from

Date of experience: June 24, 2022
California
1 review
0 helpful votes
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Shipping is a little pricey for books, but the price of the used books are great.
Its nice that they gather the various sellers under one roof for me.

Date of experience: November 18, 2023
Texas
2 reviews
0 helpful votes
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Easy to find the books I want
November 19, 2023
Updated review

Easy to find the books I want. Check-out is a breeze, and I know the books will be of good quality.

Date of experience: November 18, 2023

Easy to find book, easy to place order and shipping...
April 2, 2023
Previous review

Easy to find book, easy to place order and shipping options are given where they are seen readily.

Date of experience: April 2, 2023

Great selection of books, great price and easy to order...
August 30, 2022
Previous review

Great selection of books, great price and easy to order and pay.

Date of experience: August 29, 2022

Lovely!
August 29, 2022
Previous review

Lovely! You didn't have a copy fo the book I wanted, yet were kind enough o place a similar one in the cart. Thank you!

Date of experience: August 29, 2022

Easy to locate books, easy to orders
August 28, 2022
Previous review

Easy to locate books, easy to orders. Selection is wonderful!

Date of experience: August 28, 2022

Easy to find what I need
December 5, 2021
Previous review

Easy to find what I need. The entire process is excellent. Fantastic choice of books and other materials.

Date of experience: December 4, 2021
Arizona
2 reviews
0 helpful votes
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Alibris is the best site for discounted books by far

Date of experience: November 18, 2023
Hawaii
1 review
0 helpful votes
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I sent an email inquiry, it was not answered. I wanted to send it as a gift, there was no option for gift or gift card.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2023
California
1 review
0 helpful votes
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Unfortunately, I just experienced my first negative...
November 26, 2023
Updated review

Unfortunately, I just experienced my first negative transaction: I chose the "special button" to save a couple bucks(1.44) and the wrong book was ordered instead of the title I ordered. Sometimes it doesn't help to be helped to save!

Date of experience: November 18, 2023

Could not be easier!
May 17, 2023
Previous review

Could not be easier! Or satisfactory.

Date of experience: May 17, 2023
Virginia
1 review
0 helpful votes
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I always come to Alibris to check on books I would like to read. Even with the freight charge, I save money on books that are in great condition!

Date of experience: November 18, 2023
Virginia
1 review
0 helpful votes
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Alibis is a trustworthy, reliable source for many...
November 18, 2023
Updated review

Alibis is a trustworthy, reliable source for many of my book purchases. Always a pleasure to do business with them.

Date of experience: November 18, 2023

Easy to use website, multiple sellers to choose from,...
January 28, 2023
Previous review

Easy to use website, multiple sellers to choose from, always a good experience using Alibris

Date of experience: January 28, 2023

Always a pleasure using Alibris!
September 14, 2021
Previous review

Always a pleasure using Alibris! Website is easy to navigate and checkout is a breeze

Date of experience: September 14, 2021
Texas
2 reviews
0 helpful votes
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OK, about the same as all online ordering systems now.

Date of experience: November 18, 2023
Florida
3 reviews
0 helpful votes
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Found the book I was looking for faster and cheaper than anyone! Thank you Alibris!

Date of experience: November 18, 2023
Connecticut
2 reviews
0 helpful votes
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I always find more at Alibris than what I came for!
November 18, 2023
Updated review

I always find more at Alibris than what I came for! I recommend them like crazy especially this time of year for gift giving.
To my knowledge no one has ever been disappointed.

Date of experience: November 18, 2023

Always find something wonderful and more!
February 8, 2023
Previous review

Always find something wonderful and more!

Date of experience: February 8, 2023

Always happy to find something wonderful at Alibris!
January 22, 2023
Previous review

Always happy to find something wonderful at Alibris! My go to for books AND music!

Date of experience: January 22, 2023

Always love shopping at Alibris and recommend it to...
November 13, 2022
Previous review

Always love shopping at Alibris and recommend it to all my friends for holiday shopping as a book is always the right size.

Date of experience: November 13, 2022

Always find what I am hunting for
November 3, 2022
Previous review

Always find what I am hunting for.

Date of experience: November 3, 2022

ALWAYS pleased with my Alibris experience!
October 17, 2022
Previous review

ALWAYS pleased with my Alibris experience!

Date of experience: October 17, 2022

Have shopped here many times and always so pleased...
October 10, 2022
Previous review

Have shopped here many times and always so pleased to find exactly what I am looking for!

Date of experience: October 10, 2022

Always great service and easy to find items quickly
September 18, 2021
Previous review

Always great service and easy to find items quickly.

Date of experience: September 18, 2021

Love this site and recommend it all the time.
February 17, 2021
Previous review

Shopping with you for several years. Great prices, service and always my selection available even if over 20 years old.

Date of experience: February 17, 2021

Shopping with you for several years
February 3, 2021
Previous review

Shopping with you for several years. Great prices, service and always my selection available even if over 20 years old.

Date of experience: February 3, 2021
New York
1 review
0 helpful votes
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I love Alibris generally
November 18, 2023
Updated review

I love Alibris generally. However, the shipping times and costs are way to long and high.

Date of experience: November 18, 2023

I love Alibris and am a long term customer
October 26, 2021
Previous review

I love Alibris and am a long term customer. But the individual shipping costs are hard to justify, especially when I buy a new book and it arrives with crumpled corners from poor packaging.

Date of experience: October 26, 2021
New Hampshire
2 reviews
0 helpful votes
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Great prices
November 18, 2023
Updated review

Great prices. Books always in good/excellent condition. Fast shipping.

Date of experience: November 18, 2023

Always order books from this site
February 28, 2022
Previous review

Always order books from this site. Very pleased!

Date of experience: February 28, 2022
Arizona
1 review
0 helpful votes
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Your site kept calling me someone else's name. Had to fight to get it fixed.

Date of experience: November 18, 2023
Oklahoma
1 review
0 helpful votes
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I needed to change credit card numbers
November 18, 2023

I needed to change credit card numbers. It was quick and easy

Date of experience: November 17, 2023
Mississippi
1 review
0 helpful votes
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Ok I just entered wrong expiration date on card
All good now!

Date of experience: November 17, 2023
Arizona
1 review
0 helpful votes
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Good selection options
November 18, 2023

Good selection options. Sales tax not calculated correctly. I'm not in the city limits of Tucson, so only pay state and county sales tax, about 2.5% less.

Date of experience: November 17, 2023