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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I did not want to save my credit card information on the site since I have never ordered from here before, but it would not let me. I did look up to see if it was a website and it said it was so I decided to order.
Found a hard to find audio book. At a price I was willing to pay! Happy!
Have ordered in the past, the present and will continue in the future...great service and products
Your organization including your user interface and UX are the next best thing to walking into a neighborhood independent bookseller. Bravo.
Been a customer for many years... always good service
My shopping experience was excellent. The range of conditions of books and pricing were by awesome. Much better than what Amazon had to offer. Alibris will now be my go too when shopping for used books from now on. So glad I found you.
Ease of ordering, looking forward to a timely delivery and reading!
Easy to find items online, helpful ratings of sellers and book quality
Great except internet connection was lost right when I hit "place order" (probably not your fault). I also wish you had gift options, such as the ability to include messages.
Always seems to be quality service! Return customer!
Your site is always very easy to navigate and offers access to a wide array of material with various pricing choices!
An amazing amount of choices on CDs books and movies!
Found the book I wanted very cheap. Paid through Paypal. A very quick operation altogether!
Easy to find what I need; easy to check out; good selections
Although I found all 15 DVDs I was looking for at one vendor, I believe the shipping charges of $46.85 for this order are exorbitant.
It was confusing. I ordered 2, then 1 more book and did not receive free shipping. It wasn't until later that your site suggested the best way to get most of the books free of shipping charges.
Been ordering books from here for the last few years. Makes my life easier/
I have been using this site for some time now and I always found the book I'm looking for.
I have used Alibris for years now for most of my books. Love it!
Payments/billing address section defaults to once used shipping address irrespective of previously entered and repeatedly used correct billing address
I like the shipping optimiser but the way the list presents is confusing and i ended up buying two copies of the same record
Quickly found book I was searching for. Placing order making payment quick and easy.
Thanks.
I originally had 4 other free-shipping books in my cart. However, at checkout there was still a large charge for shipping. So, I moved those items to a wish list. Perhaps you can clarify why the free-shipping items did not include free shipping.
Exhaustive inventory; easy to search. Reasonable pricing.
Your shipping charges are excessive. Keeps me from ordering more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members