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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I did not want to save my credit card information on the site since I have never ordered from here before, but it would not let me. I did look up to see if it was a website and it said it was so I decided to order.
Found a hard to find audio book. At a price I was willing to pay! Happy!
Have ordered in the past, the present and will continue in the future...great service and products
Your organization including your user interface and UX are the next best thing to walking into a neighborhood independent bookseller. Bravo.
Been a customer for many years... always good service
My shopping experience was excellent. The range of conditions of books and pricing were by awesome. Much better than what Amazon had to offer. Alibris will now be my go too when shopping for used books from now on. So glad I found you.
Ease of ordering, looking forward to a timely delivery and reading!
Easy to find items online, helpful ratings of sellers and book quality
Great except internet connection was lost right when I hit "place order" (probably not your fault). I also wish you had gift options, such as the ability to include messages.
Always seems to be quality service! Return customer!
Your site is always very easy to navigate and offers access to a wide array of material with various pricing choices!
An amazing amount of choices on CDs books and movies!
Found the book I wanted very cheap. Paid through Paypal. A very quick operation altogether!
Easy to find what I need; easy to check out; good selections
Although I found all 15 DVDs I was looking for at one vendor, I believe the shipping charges of $46.85 for this order are exorbitant.
It was confusing. I ordered 2, then 1 more book and did not receive free shipping. It wasn't until later that your site suggested the best way to get most of the books free of shipping charges.
Been ordering books from here for the last few years. Makes my life easier/
I have been using this site for some time now and I always found the book I'm looking for.
I have used Alibris for years now for most of my books. Love it!
Payments/billing address section defaults to once used shipping address irrespective of previously entered and repeatedly used correct billing address
I like the shipping optimiser but the way the list presents is confusing and i ended up buying two copies of the same record
Quickly found book I was searching for. Placing order making payment quick and easy.
Thanks.
I originally had 4 other free-shipping books in my cart. However, at checkout there was still a large charge for shipping. So, I moved those items to a wish list. Perhaps you can clarify why the free-shipping items did not include free shipping.
Exhaustive inventory; easy to search. Reasonable pricing.
Your shipping charges are excessive. Keeps me from ordering more.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

