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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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If this arrives in 4 days, I'll be a 5-star shopper!
Setting up account was flow. Having trouble with tracking an order.
Found the title so quickly, with multiple inexpensive options for purchase.
Easy to negotiate the website, found exactly what I was looking for immediately, convenient payment methods available, great values.
Good books. Good deals. Have used alibris for years now. Always happy.
Good selection fair prices. I always try to order from midwest dealers because they are more timely and responsive than the east or west coast dealers.
Alibis books has been consistently reliable and books are as described. I will buy again.
I love how fast and dependable your service is!
Excellent service, items as described and arrive as advertised
Excellent and professional experience
Perfect I accidently ordered 2 of same it was easy to change so I did just one please
My order was over 75.00 but you did not give me the coupon
Easy to find what I wanted- good options available
Quickly found books my library didn't own, and at a price so low they feel like library books.
Always able to find replacements for my most loved and worn books
The order process was simple! Looking forward to receiving the book I ordered.
I like free shipping, and got most of the order shipped for free, but two of the books charge $4.99 each. I feel like a larger order should be all free, but even factoring in the shipping the prices are hard to beat.
You had the book we needed, and shopping/checkout was quite simple
I would like to have combined shipment possibility.
Very efficient! Now I hope shipping will be just as efficient!
Payment system refused to accept my order. Yet after about a dozen attempts with the same information it finally went through. Also, my attempt to reach your "customer Service" to resolve the issue was impossible.
Alibris continues to help me find the titles i'm looking for. Thank you.
I appreciate the fast notification that my order had been canceled giving me enough time to quickly re-order.
Awesome network, where I can find books that are either way too expensive or unavailable at other sites.
Could not add more copies of the book I ordered, even though 9 books were listed in stock.
The site is great! There are plenty of options available, all at unbeatable prices. Alibris connects users with all sorts of options from a plethora of different websites, bookstores and libraries so buyers can find the best deal that works for them. Excellent!
Easily accessible to find books from a variety of vendors.
Nice, consolidated selection of books.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members