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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,720
shipping
12,710
quality
12,704
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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The Order process worked!
December 21, 2023

The Order process worked! Unlike several other sites I tried to use.

Date of experience: December 21, 2023
Oklahoma
2 reviews
0 helpful votes
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Pleased to find this book a such a reasonable price.

Date of experience: December 20, 2023
Florida
1 review
0 helpful votes
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Good way to buy books for people like me with no much money. Thanks!

Date of experience: December 20, 2023
Kansas
1 review
0 helpful votes
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I was unable to use Solstice as a code to reduce the...
January 14, 2024
Updated review

I was unable to use Solstice as a code to reduce the price.'

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2023

Excellent
March 11, 2021
Previous review

Excellent

Date of experience: March 11, 2021
Florida
1 review
0 helpful votes
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I placed an item in my cart last night, then signed in to check out, but my cart was empty. I then was unable to place that same item in my signed in cart presumably because it was stuck in an unsigned in cart and wasn't available. The item became available again the next day, but my purchase was delayed.

Date of experience: December 20, 2023
Pennsylvania
1 review
0 helpful votes
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It was pretty good
December 20, 2023
Updated review

It was pretty good. I guess I'll find out more if my stuff makes it to its destination in time for Crimbo.

Date of experience: December 20, 2023

Easy to find the book I needed and simple to order
August 17, 2022
Previous review

Easy to find the book I needed and simple to order.

Date of experience: August 16, 2022
Minnesota
1 review
0 helpful votes
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What a wonderful place on the internet
December 20, 2023

What a wonderful place on the internet. So glad sites like this exist. Thank you.

Date of experience: December 20, 2023
Canada
1 review
0 helpful votes
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I never got my order!
January 12, 2024

I never got my order! So ordered again from a different bookstore.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2023
Pennsylvania
1 review
0 helpful votes
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Generally positive
December 20, 2023
Updated review

Generally positive -- wish the foreign/original language editions were all in one place or on one page.

Date of experience: December 20, 2023

Smooth and simple
January 20, 2023
Previous review

Smooth and simple -- excellent.

Date of experience: January 20, 2023
Ohio
2 reviews
0 helpful votes
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Easy checkout system
December 20, 2023

Easy checkout system. I appreciated the recommended savings change at checkout, also.

Date of experience: December 20, 2023
Ohio
1 review
0 helpful votes
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Alibris had the book I wanted and it was easy to fill out the order for it.

Date of experience: December 20, 2023
California
2 reviews
0 helpful votes
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Good!
December 20, 2023

Good! Please don't ruin it by requiring me to add a long review!

Date of experience: December 20, 2023
Washington
1 review
0 helpful votes
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I tried to purchase this book last week but didn't have my password. Somehow in the password reset process the book got locked up, perhaps in a guest cart? And so I couldn't purchase it. Fortunately I remembered to re-try today and this time I had my password ready and purchase was successful. Both times I started my search at bookfinder and clicked through from there.

Date of experience: December 20, 2023
Minnesota
2 reviews
0 helpful votes
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I instantly found what I was looking for! Good prices and easy check out!

Date of experience: December 20, 2023
New York
1 review
0 helpful votes
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I cant close the opinion survey after checkout unless I leave feedback

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2023
Connecticut
1 review
0 helpful votes
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I think it was good, fast easy, let's see if my gf gets her book soon?

Date of experience: December 20, 2023
North Carolina
1 review
0 helpful votes
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I love this site!
December 20, 2023

I love this site! Easy to navigate and order hard to find books!

Date of experience: December 20, 2023
New York
1 review
0 helpful votes
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Found what I was looking for right away and there were several options. I ordered two copies of the book! And reasonable shipping!

Date of experience: December 20, 2023
New York
1 review
0 helpful votes
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Well organized listings
December 20, 2023

Well organized listings. Easy to select from listings. Easy processing of purchase.

Date of experience: December 20, 2023
Maine
2 reviews
0 helpful votes
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User friendly site
December 20, 2023

User friendly site. They have a lot of hard to find items.

Date of experience: December 20, 2023