Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I forgot how to shop at a particular sellers inventor.
After I found a book I wanted I got how to search the same store for more
I could not figure out how to go back for more shopping after I was in the payment screen. No worries. I recommend you to my friends.
My first shopping and a great experience,,, very simple, very easy, very quick. I will be a loyal customer. Thank you
I was looking for this book and you had it from a 4 star seller
I almost always find the book or music I'm looking for on Alibris
This was a slick easy process to buy some books I wanted.
I wish I could give Alibris a better rating because I found some amazing books I didn't know existed. I was floored to add items to my cart since I had a $20 coupon for spending over $150. Imagine my surprise when I get to the order summary and the shipping alone is $51.39. I would prefer NOT having a $20 coupon, pay the $15.05 in taxes and get free shipping for my order of over $150 for a total of $167.05 vs. having a total of $197.44 WITH the $20 coupon applied after shipping and taxes. I'm heading over to other sites to check who can get me the best deal now.
Was very easy to find the cookbook, ordering and shipping.
A book was damaged before sending and it was immediately refunded, completely hassle-free.
Easier than Amazon, with more results.
Continues to have the best prices and easiest shopping for books.
This is the only site I will use to buy books.
Always my go-to for books, hands down.
I love this site and use them for the best prices on all my book from school to leisure. Thanks!
Website works well...I live in an area where there is no home delivery of mail and everyone must go to the post office. I appreciate that there is a means of in-putting my physical address as well in case delivery is by Fed-Ex or UPS.
The books I am looking for are available for a price I want to pay.
So far doing and placing my order was very streamlined and easy. I am so looking forward to receiving this book Finding Alaska: the Life and Art of Shannon Cartwright by Shannon Cartwright and Dashka Stater
The shipping options (including the free shipping on certain items) are very confusing and highly offputting. I go to other used book companies where they make it much simpler. I like Alibris, but I think that your company should really look into simplifying shipping for the customer. Also, don't these books qualify for Book Post? I would be willing to wait for these books if they are shipped using an inexpensive method. As it is, I have to split my orders between Alibris and other book companies that offer more competitive shipping.
Love being able to find a wide variety of books that are hard to find other places.
Great prices and excellent selections. Love this site.
I love this site because carries many important books at a very reasonable price.
This is an excellent service. I can always find what I am looking for at very reasonable prices.
Exceeded my expectations. My shopping experience was a lot easier than with other book shops. And I couldn't be happier to have found my books on one website.
Thank for the excellent service, and great History selections!
A good place to find those superb Theological gems that make Orthodox Christianity, "The Difference"!
A fine personal, Bookshop that caters to the minds that seek to know.
When I got ALL the stuff entered, it was EASY sailing THEN.
Easy to choose the right titles with user friendly, Book Website.
QUICK AND EASY, ACESS AND CHOICE OF TITLES. ESPECIALLY FOR THE DEEP MYSTERIES OF THE EASST THAT CHALLENGE ALL OF US!
THE PICKING WAS EASY, THE SITE HAD A BOOK i WANTED VERY MUCH, AND ONLY AFTER 3 MOVES OF SOFTWARE EDICATE, IT TOLD ME THAT IT DIDN'T HAVE ANY.
Alibris gives a good shopping experience as always.
I have lost my ability to block Pop Ups, and drop downs that interfere with the text to check out your merchandise! Would you please police yoursite better for those of us who use our money to buy from you, and sometimes neglect our security software!
This pamphlet was by far the least expensive fro out of the "Catholic Grab Bag Store", I usually go to. Thanks Alibris!
This customer, really likes the ease and spead and friendly dashboard that Allibris provides!
Alibris and its satellite shops are wonderful a alternative shopping experience to amazon and its computerisied "mish-mosh".
I like the Alibris selection of church books, and I sure did find it today!
I was pleased with the quality of the transaction, and the selectons.
The directions were easy, and I got done sooner than I expected.
This was quick and easy, the process on Alibris is simple.
All good...my first Ebay purchase. Amazon wanted a ridiculous $42 for this same cd! I declined of course.
My cart emptied itself when I signed in and then when I went to fill it the copies I'd filled it with were gone, also did not expect shipping cost to almost match my total but I think it makes some sense
I couldn't find this book anywhere for less than 20-40 dollars. Because I wanted it as a gift for a friend out of country, this made purchasing and shipping it too expensive! I'm grateful to Alibris for hopefully helping me send a high quality product to a friend.
I could not process my ebook rental order till I add a physical item in my cart that I did not want to by.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

