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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Great selection and super prices and fine shipping, a winner
Good selection good price good shipping service
Good quality good price support book stores
Good prices, choice, delivery. What else to want?
5 stars if you get delivered sooner than promised.
One of my orders was cancelled, due to your website being "out" of the "item", even though I had already paid for said, "item"; Keep a stock count of copy's, set an alert when the stock of " item" is out, to prevent customers from purchasing an "item" you do not even possess.
Seems to be easy to use. We shall see how it turns out.
Good selection of books with clear descriptions. Reasonable prices.
Alibris always has lots of choices for me on any subject!
Thanks!
Love the prices and the variety of your stock!
Reasonable prices and good conditions of books.
Fast ordering and very good prices!
Good resource for books with price ranking!
When asking if billing address matches shipping address, it does not show the shipping address. Please change that so it shows the shipping address, I almost messed up my order, but luckily checked the final check out page.
I didn't appreciate the bait and switch on the $5 coupon ($50 purchases only) but otherwise okay.
Found everything I needed in one place! Alibris is awesome.
You have Trade paperbacks and they are easy to locate on your site
Great variety to select from. Important - I prefer trade paperbacks and this is clearly marked so I don't have to "ask a seller" and wait for a response.
Good! I like that you show the shipping options right up front.
Advertised a discount but saw no space to enter discount code of Frosty!
Today again I found the best price for the book I was looking for at Alibris. I have been a long-time customer and seldom have been disappointed.
This is my second book order from alibris. I was very satisfied with the first order and so far it has been a very good experience with my second book order.
There's no way to add my $5 promotion code that I supposedly got for signing up for email.
Hard to find item. Easy to purchase. I would like to have seen a picture of the item.
Always seems to have what I'm looking for prices are great and great condition of the movies from sellers
New to this site good experience so far
I thought I was getting a dollar off; I have not used any coupons for years at Alibris, so I doubt I overused my coupon.
...
A better time to rate the experience would be after I received the book.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members