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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Excellent variety of used books. Easy to find books. Easy to checkout.
Finally completed my set of 1930's grammar school readers.
Alibris always seems to have what I'm looking for in textbooks.
Easy, simple, uncomplicated, reliable, understandable non-brain taxing
I didn't have the tracking information but then it arrived at my house.
I was able to find this book for my book club at a great price. Shipping was a little longer, but that didn't bother me because I got the book I needed, and I placed the order with enough time to receive it. Thanks for getting a great book to me!
I definitely am more willing to buy more books when prices are this low. This has helped a lot with researching for classes that I teach.
Its easy to use and costs a lot less to buy used than new. Ships fast.
Easy to locate and order on my own. Very user friendly and books came as expected. Wonderful that I didn't have to speak with anyone on the phone
Loved the ease of finding what I needed and checkout was simple
The product was in better condition than I expected. I had good experience with one and based on that initial experience, was pleased to find Alibris as the purveyor when I was looking for another book.
I had a great experience. Everything I wanted was very easy to find.
You had just what I was looking for and now it's on its way to my young cousin at college.
Your site used to be clearer, easier n faster. I've always liked ur reasonable prices.
I have always found your site easy to use and your books as represented.
Ordered a new book, took 2 weeks to arrive. DID NOT COME WITH THE ACCESS CODE, yet was listed as new book with access code. When contacted seller was told they do not include them and I could return it but my son had already started classes and went a week without the book!
International shipments to India takes a very long time. Alibris and their sellers should take special care to see that its written books, because, last time when I ordered a Medical book it was written as MEDICINES on the courier package, and because of that it was held at the Customs for a lobg time.
Excellent company, don't hesitate, very reliable, good stock
Good selection, service and prices.Have used Alibris for many years with success.
I like Alibris because I am able to find books that I can't find anywhere else, and the price makes it even better.
I think I have used Alibris before. This time, it was a quick and simple ordering experience.
Everything worked fine. Delivery on time and in good condition.
Seamless and effortless shopping for books. I've used Alibris for my book buying for years.
Alibris is one of the first places I check on to buy a book because their prices are good and their service and shipping is excellent
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

