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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,568
shipping
12,558
quality
12,552
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Very helpful information and selections. Much better than most other sites I browse for cheap but quality selections in books.

Date of experience: January 17, 2024
Washington
1 review
0 helpful votes
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I appreciate being able to sort on my preferred type of book - the hardcover

Date of experience: January 16, 2024
New Mexico
1 review
0 helpful votes
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Shopping always great, but shipping getting expensive
January 17, 2024
Updated review

Shopping always great, but shipping getting expensive

Date of experience: January 16, 2024

Too easy to put down multiple copies of same at diff
June 21, 2021
Previous review

Too easy to put down multiple copies of same at diff. Prices and sellers. Almost double bought. Otherwise easy to use.

Date of experience: June 21, 2021
Washington
1 review
0 helpful votes
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Good selection available
January 17, 2024

Good selection available. Clear online directions for placing order.

Date of experience: January 16, 2024
Michigan
1 review
0 helpful votes
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Good information about condition, seller and location.

Date of experience: January 16, 2024
Missouri
1 review
0 helpful votes
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It is easy to find the book and the checking out takes little time.

Date of experience: January 16, 2024
California
1 review
0 helpful votes
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Pretty good, though I had to use a desktop computer browser, rather than a mobil device because your graphics are all messed up on mobil, fyi;-)

Date of experience: January 16, 2024
Ohio
1 review
0 helpful votes
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I bought a pdf
February 9, 2024

I bought a pdf. Why are you making me wait before i get access to it

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2024
KR
1 review
0 helpful votes
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Always yow gave me a good and quick information, but this time you did not alert me a fetch book email. Is it on purpose or a mistake?

Date of experience: January 16, 2024
Virginia
2 reviews
0 helpful votes
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Wonderful site site
January 16, 2024

Wonderful site site. Will be back. Probably often.

Date of experience: January 16, 2024
New York
1 review
0 helpful votes
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I find books that appeal to me in retail shops throughout my day, but the price is foreboding. I come home, look them up on Alibris and order them for a fraction of the retail price. Thank-you for a win-win

Date of experience: January 16, 2024

Great selection and pricing
July 7, 2023
Previous review

Great selection and pricing

Date of experience: July 7, 2023

Always love a bargain book!
April 13, 2023
Previous review

Always love a bargain book!

Date of experience: April 13, 2023
Arkansas
1 review
0 helpful votes
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Like u used book store I grew up visiting. But without getting up from your chair.

Date of experience: January 16, 2024
TT
1 review
0 helpful votes
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Easy, no problems encountered
January 16, 2024

Easy, no problems encountered. Also had access to coupons which was nice.

Date of experience: January 16, 2024
Indiana
1 review
0 helpful votes
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Feel like it is hard to use from phone, better to use...
January 16, 2024
Updated review

Feel like it is hard to use from phone, better to use laptop

Date of experience: January 16, 2024

I tried to use my mobile phone to make the purchase...
March 8, 2023
Previous review

I tried to use my mobile phone to make the purchase but it would not allow it. No messages were provided but kept asking for a different credit card.

Date of experience: March 7, 2023
California
1 review
0 helpful votes
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It's super easy to find great books on alibris and the discounted prices are amazing. And I love the idea of supporting bookstores that may not necessarily be big box stores.

Date of experience: January 16, 2024
Georgia
1 review
0 helpful votes
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I like the way Albris explains details about the books...
January 16, 2024
Updated review

I like the way Albris explains details about the books they sell, the messages were very clear and detailed.

Date of experience: January 16, 2024

Very good experience, I had no problems, made my selection and was done shopping. Thanks

Date of experience: April 26, 2021
Maine
1 review
0 helpful votes
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This site was recommended by an expert bookseller@ Letterpress Books, Maine. Love it! Easy to use!

Date of experience: January 16, 2024
California
1 review
0 helpful votes
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I have purchased many books from Alibris and I have...
January 16, 2024
Updated review

I have purchased many books from Alibris and I have never been disappointed. Great company.

Date of experience: January 16, 2024

Great company
August 24, 2022
Previous review

Great company

Date of experience: August 24, 2022

Very easy
August 17, 2022
Previous review

Very easy.

Date of experience: August 17, 2022
Illinois
1 review
0 helpful votes
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Affordable for the most part, hoping my book will deliver okay

Date of experience: January 16, 2024
New Jersey
1 review
0 helpful votes
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All the book stores I have ordered from through your site have been wonderful and provides great products

Date of experience: January 16, 2024