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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was VERY frustrating to figure out how to prevent the system from putting the shipping address for this order into the billing address. I don't recall ever having this problem before--has something changed?
Glad that you have such a great selection
An item was deleted from my cart while I was shopping, but it said that it would be held for 12 hours. I didn't close the session out or anything. I'm not sure why I lost the book, but now I can only find it on other sites and at a much higher price. I wouldn't have continued shopping if I had known the item could be taken by someone else at any moment.
I would have purchased another book, both paperback & small but shipping of nearly $10 was too much. Books don't cost much to ship. It's too bad. Had it been just $5 for both. Would have worked better.
Buying through Alibris has been a wonderful experience with the many books I have purchased via this resource. Kudos only and I keep coming back.
I keep coming back for a reason: Alibris meets my needs every time and meets them flawlessly.
Consistent with every purchase in quality and ease.
I can always count on you to help me find the obscure
First time searching for this book.
Decided to get two. To gift one.
Just paying it forward.
Easy to find and order. Like all the detail on each copy
Charged twice for shipping even though same bookseller
Easy to find what I was looking for and easy to check out.
I love that it's just as easy to jump in and buy a book whether logged in or not, frictionless to do reasearch, save to watchlist, etc.
I love Alibris, but I do wish it was easier to prioritize specific sources, and to get the benefit of combined shipping.
Clean-looking website! Easy to navigate. Thank you!
Great! Hope it will be delivered like the last time I shopped here!
Hopefully all products are in relatively good condition
So excited they had the book I was looking for! Both the item and shipping costs were very reasonably priced and the order process was very easy.
Easy to navigate your site and order what I wanted. Thanks for accepting PayPal.
Have shopped here many years ago, still a pleasant experience.
It was good found what I needed and was looking for.
I always find what I'm looking for on Alibris, and every seller I've purchased from so far has been prompt and professional. I'm really glad Alibris exists.
I love saving money on good quality, hard to find books. I have told several people about alibris.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

