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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick and easy search ability which offered multiple choices of items for purchase by author of interest.
Easy to shop by using search feature for either title or author.
The variety of titles for these authors was very good.
Shopping was quick and smooth. I appreciate the listings of the book conditions.
Shipping cost jumped double after I logged into Paypal. Please adjust shipping when delivery address is entered, not when payment is being processed.
I love Alibris! I have always found the books I am looking for at competitive prices. Also, every used book is in excellent condition, even if it is listed as fair.
I was able to find quickly everything I wanted. Great selection of sellers as well.
Easy to shop and find what I want. Changing payment methods was a little confusing, though.
Found exactly what I wanted. Great selection and easy to shop.
Site is easy to use and has all the old books we love. We really like supporting independent booksellers.
Really nice selection, easy to choose a price and vendor you like. Search works well and checkout is a breeze.
Alibris always provides good service. They have what Amazon doesn't. I need to remember to start with Alibris when looking for used books.
Some books said they qualified for free shipping and then they charged shipping.
Alibris is the first place I look for books to purchase
I have ordered from Alibris for several years
I like being able to buy from a variety of booksellers other than the near monopoly online named for a river.
I mis-keyed the Phone number and your software would not let me go back and correct it. I did not want to change the shipping address, just the phone number. Fix it so I can go back and correct errors.
Good experience although web server at Alibris is balking and I had to try 3-4 times to place order.
Love alibris for finding books I am looking for without a lot of hassle
I have used Alibris for many years. Always good service.
Have always had great service. Easy to find books I am looking for.
Almost always a perfect book shopping experience! I am a huge fan.
Always a pleasure to use your great service!
A pleasure to deal with such an efficient business!
Always quick and efficient. Nearly always have what I am looking for.
Quick, efficient, dependable. Just a great service!
I depend on Alibris and am seldom disappointed. As an avid reader, it's important to my life!
I always depend on Alibris for books and DVDs. They are dependable and nearly always have what I want.
Nice it was easy to find the book I wanted. Thank you
If you change your prices back so we can get cheaper books, it would be great and I am sure you would do alot more business. It is almost the same to order these older than the new edition of this book put out recently...kind of sad.
The website is uncluttered and quick and easy to use.
Great experience. A back ordered book at my bookstore popped right up here.
Easy to navigate site; checkout logical and, so far, secure
I wish the shipping would have been clearer that it took to the last step to show as free shipping
Order did not go through the first time I clicked "Place Order"
It appeared nothing happen, although the progress bar showed progress.
I worried about clicking it again, since the page said not to.
When I did click it again, I got the expected "Thank You" page.
Also PayPal would only let me use Rewards Points for the book price, not the tax or shipping?
I love that you optimize the cart - saves me so much money!
I want to take William Stokes off my list of shipping options. He has been dead for several years. I see no way to make that change on your website. It is a continuing irritant.
FOR THE NTH TIME, I NEED A WAY TO DELETE THE NAME OF A FRIEND IN MY PROFILE WHO IS DECEASED. HIS NAME IS IN MY PROFILE TWICE. MAKES NO DAMNED SENSE! PLEASE FIX YOUR SOFTWARE.
Once again, I am unable to delete candidate mailing addresses for a dead friend. When you provide me a means of deleting the faulty mailing addresses, I will give your organization better scores.
Again, i want desperately to delete the mailing addresses of a dead friend, william r. Stokes, but i see no way, using your website, to do so. Please advise or delete the damned address on your own.
Not clear how to delete a delivery address that now belongs to a dead person. I have not used your services for nearly a decade after your overly casual software shipped a bunch of books to that unwanted address and i lost about $40 in the transaction that i was unable to recoup.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members