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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Was missing 2 books but was refunded for 1 and the other is on the way. Happy with customer service.
The books are reasonable price as long as you get a discount on shipping
One of the most pleasant websites I've found. Friendly, and easy to move through the process. Found what I wanted right away, with several options offered. Excellent customer service--I'll be back!
Had a bit of trouble with the system accepting my credit card. After repeating it four times, it was finally accepted. Otherwise, acceptable service.
Quick and easy --top selections--found what I was looking for. Thanks!
Easy, clear and good selection/prices. Thanks!
Very clear instructions and descriptions, quick service and affordable price. Grateful!
Could not register using my kindle. Had to use the computer.
I'm confused about the Jane Austin books. Before I logged into my account there were so many to choose from but once I logged in they were not available.
Very quick to find what I was looking for and easy check out.
Easy shopping. Efficient. Fair pricing. Glad I could not shop Amazon :)
I've been looking for this book for a while now, glad to be able to get it without taking out a loan!
With password and email at hand, the process was very easy.
Good follow through, quick shipping, good selection.
I've used Albris for years. They are reasonably priced and reliable.
I was able to find all of the hard to find books that I needed! Prices are reasonable and the site is easy to navigate!
Simple to sort the available book options. No issue with "added charges" typical for out of country shippers
Easy, except for the card hang up everything ok now
I would have liked to see the seller's reviews. I saw the overall rating, but I couldn't see any trends about why a seller didn't have an overall 5 star review.
You had this book when others did not, not even the library!
Prompt shipping. Hard to find product. Arrived in great condition. Thanks!
Search, shopping and checkout were straightforward.
Easy to find books by typing author or title, opportunity to buy a signed edition
Good selection, coupon available, easy to navigate
Many copies of the book I want from multiple vendors--many choices of price and condition
Delighted to find the least expensive copies of these 3 books all on Alibris
You had the book I wanted, and an additional $15 code
Changed credit cards easily, order was quick
I like the selection of books, music and movies and the design of the website.
Discovered the items I wanted at the prices I could afford. Thank you very much.
After searching for title or author, would like to be able to search for seller by state. Thanks
Easy! Fast! Professional! I would like to see more refined search and sort options. For instance, sort by location so I can order from shippers that are close to me and save time, money and decrease environmental impact. Thanks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members