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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So easy to find what I was looking, ships fast and books are exact shape they describe
So easy and smooth hope to get my book soon
Ease of shopping. The price was reasonable. Hopefully shipping will be fast as it is a gift.
I have purchased a couple things previously and been happy
I made a few mistakes in initial ordering and then realized quickly by the easy prompts. Thank you
I have ordered several times & everything has arrived in perfect order.
A sibling wished for this particular movie & I decided to get a copy for each of my siblings as it will bring fond memories of the area where our grandparents lived... so happy to find what I wished for here.
It's ridiculous the shipping cost more than the dvd.
Last order arrived within given time period. Book in condition as described.
I'm always satisfied w/ alibris...you have EVERYTHING. The sellers are reliable, and you offer options that are a great value. Thank you
Great selection
Great Prices
Easy checkout
1st time here, loved it. Found all I needed on one site.
I would like to know what the shipping is on each book. I think maybe something are better, while others were easier before when I used your services.
Product desired was available with adequate description of its condition.
Why, when buying books from one seller, is there not an adjusted shipping cost?
I love Alibris. Great standard condition terms, amazing books.
I purchased from your store because you are the only online retailer I found that did not require a mandatory phone number or account. Please keep your Guest account option open. I do not need to have additional accounts, profiles, and passwords to remember and keep track of...
Very clear, and easy to navigate shopping experience.
Easy easier than going to library plus I'm reading it slow- so much to absorb!
Ordering this book was so easy. Details about the book's content was helpful, too. Thank you for a quick way to order books.
I've been buying books from here since 2010, love it so much!
The Alibris site is exceedingly easy to use and is very interactive and intuitive.
Very easy to navigate upon arrival to find what I wanted.
Alibris is a wonderfully helpful website. At checkout I could choose a less expensive price. I just hope the condition is as good as stated.
I found everything I was looking for and at a great price too!
I am a long time customer. I buy almost all physical books from you.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

