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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,477
shipping
12,467
quality
12,461
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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I appreciate your streamlined -clean, open to Paypal-option payment solution. Thank you!

Date of experience: March 24, 2024
Vermont
1 review
0 helpful votes
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Found
April 3, 2024

It was exciting to find a bookstore which could provide out of print books

Date of experience: March 24, 2024
South Carolina
1 review
0 helpful votes
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Fast shipping!
April 3, 2024

It's been a while since I actually bought anything from Alibris.

Date of experience: March 24, 2024
Alaska
1 review
0 helpful votes
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I've placed several orders through Alibris. Always quick, easy, and exactly what I am looking for.

Date of experience: March 24, 2024
Michigan
1 review
0 helpful votes
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Found what I was looking for and hope it is in as good condition as they say

Date of experience: March 23, 2024
California
1 review
0 helpful votes
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Good easy got what I was looking for quicker than other sites

Date of experience: March 23, 2024
California
1 review
0 helpful votes
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I love this book and I wanted to give one to my friend, I couldn't afford to buy one new, this was within my budget. 😊

Date of experience: March 23, 2024
New Zealand
1 review
0 helpful votes
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Easy ordering and checkout, customer service staff were friendly and helpful with all queries. Thanks!

Date of experience: March 23, 2024
Colorado
1 review
0 helpful votes
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Book
April 3, 2024

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good

Date of experience: March 23, 2024
New Mexico
1 review
0 helpful votes
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Simple and straight forward
April 3, 2024

Simple and straight forward. Been shopping here for years. Thankyou

Date of experience: March 23, 2024
New York
1 review
0 helpful votes
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It is difficult to add an item once the check out process has started or to go back and see if after adding an item I still have the optimized pricing

Date of experience: March 23, 2024
Texas
1 review
1 helpful vote
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Love using your website
April 3, 2024
Updated review

Love using your website. Thanks for making reading good books so easy.

Date of experience: March 23, 2024

Love all these great books I have access to thru Alibris!
August 31, 2023
Previous review

Love all these great books I have access to thru Alibris!

Date of experience: August 31, 2023
Florida
1 review
0 helpful votes
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Very pleased with my purchase
April 3, 2024

Good prices, fast delivery, very good experience, would buy again.

Date of experience: March 23, 2024
Texas
1 review
0 helpful votes
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Accurate & Prompt
April 3, 2024

Description of book, and it's costs were accurate. The process for purchasing simple and complete. The shipping and delivery of the book was timely. Thank you.

Date of experience: March 23, 2024
Texas
1 review
0 helpful votes
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Truly enjoyed this shopping experiecne... you guys really have your act together.
On top on that, you really try to save me money on shipping charges... something no other vender has ever done. Thank you.

Date of experience: March 23, 2024
Georgia
1 review
0 helpful votes
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It was quick and easy
April 3, 2024
Updated review

It was quick and easy. I hope this time my order will not be cancelled for this same book at the same price, shipping and all.

Date of experience: March 23, 2024

I have just ordered this book
April 2, 2024
Previous review

I have just ordered this book. In entering my name and address for my shipping so far is just find.

Date of experience: March 23, 2024
Texas
1 review
0 helpful votes
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Good service
April 3, 2024

Book arrived promptly and was in excellent condition.

Date of experience: March 23, 2024
California
2 reviews
0 helpful votes
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Don't know why I was unable to pay with paypal. Gotamessgae that paypal didn't recognize my address so payment wouldn't go through. Address shown was same address I have used for 25 years and was correct. Finally switched to paypal credit card, same address. Sale went through. Because I am disabled, this little snafu, causing me to have to get up from wheelchair and computer to retrieve wallet and credit card, return to wheelchair and computer to retry sale caused by unexplained error [not on my part] made shopping experience a little bit frustrating for me... a newly disabled person...

Date of experience: March 23, 2024
Hawaii
1 review
0 helpful votes
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Would like to see shipping from the same seller to...
April 3, 2024
Updated review

Would like to see shipping from the same seller to reflect that in the shipping price.

Date of experience: March 23, 2024

Quick and easy
January 30, 2024
Previous review

Quick and easy.

Date of experience: January 30, 2024
California
1 review
0 helpful votes
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Love, Love, Alibris and the selection of books, shipping and optimized cart they offer. They are and will remain my go to book seller.
J Rowan

Date of experience: March 23, 2024