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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Always lots of books that I want. Books I order and receive are in great shape. I love using Alibris.
Great selection and great prices and I have bought from them before so I know they are reliable.
Everything went well. I received my book order. The book is exactly as I had hoped it would be. The service was prompt and in good condition when it arrived. Thank you for your support and follow up on my order. I have always been a satisfied customer and will continue to order from the business.
Wonderful. Easy site to navigate. I appreciate the pricing choices.
I always use Alibris; it's a wonderful site for books and music at great prices and options.
You canceled my order after confirmation and shipping notification. Your shipping costs are very high. I may have to find my books elsewhere, although I have been a loyal customer for decades.
Always a positive experience when ordering textbooks. Some are not available at affordable prices anywhere else
Found what i was looking for quickly. The prices are generally good
I found what i wanted. It was recomended by dami lee arch on youtube. I can't wait to see what it's like.
It took too many times to get the book and it was too many steps
Happy to find used book in good condition for one of my daughter's college classes
Great experience, great inventories, returning customer, and easy to use system.
Great experience. Inventories, and easy to use system. Purchased items in the past.
It was easy to check out and review my order. I will order again
Quick and easy! Thank you so much. Im looking forward to receiving my book.
It wasn't a shopping experience. It was an online. What is there to say? An experience is going to a bookstore, where you can chat with a clerk about the books you're purchasing, hear some of their recommendations for things you never thought you'd be interested in, and feel like you've connected with someone who has a sould. This was purely an online transaction. The books are not rare or hard to find. The prices were fair. The forms are not difficult to fill in. I'm not sure what kind of "experince" you imagine a person can have on a website. "Easier than doing taxes on line." (?)
It's a positive experience. Received used book in very good condition and as advertised. Delivered on time.
It's very confusing to see the shipping charge when I have chosen books with the free shipping logo.
You almost have the books I want. That is great. Keep up the good work!
A book that describes how we're not broken or a burden, that we just need understanding and acceptance.
Received my book which was incredibly priced for the title I bought and it was in better condition then I anticipated! Very happy
The product was good. Price was good. However, very late delivery made me much upset.
Easy to find what I'm looking for and easy to purchase. I wish more sites made shopping this easy.
I wish the wishlist listed the cheapest copy available. It would save me a lot of time.
I wish you listed the lowest price available for each books in my wishlist. It takes hours to go through my wishlist and check one by one the lowest price.
It was easy and the price was good! I was glad I did not have to create an account to make my purchase today.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

